Maintenance Supervisor

Bedrockmanagement; Johnson City (TN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Defined growth paths

Work across multiple asset classes

Job summary

Bedrock Property Management is seeking a Maintenance Supervisor in Johnson City, TN. You will oversee the maintenance process, order supplies, and diagnose issues across HVAC, plumbing, electrical, and carpentry, while leading the service team to deliver reliable, high‑quality work.

The role requires strong customer service, team leadership, and budget management, with the ability to respond to issues outside normal hours and maintain safety and quality standards.

Qualifications

• EPA 608 HVAC certification is required.
• HVAC certification or approved equivalent is required.
• OSHA 10/30 certification is preferred.
• Plumbing or electrical licenses are advantageous.

Responsibilities

• Supervises the service staff workflow and delegates workload.
• Meets and exceeds budget expectations for expenditures.
• Orders supplies, materials, and tools as needed.
• Diagnoses problems and repairs major appliances, HVAC, plumbing, electrical (non-licensed), carpentry.
• Addresses landscaping and snow/ice removal issues.
• Communicates effectively with residents and coworkers, even in difficult situations.
• Performs service requests promptly and correctly.
• Operates computers and company software for tasks.
• Ensures adherence to non-negotiables for service orders and turnover times.

Skills

Customer service

HVAC knowledge

Diagnose problems

Leadership

Communication

Budgeting

Education

EPA Section 608 Certification (HVAC)

HVAC Certification

OSHA 10/30 Certification

Plumbing or Electrical Licenses

Job description

We’re growing - intentionally, and with the right people.

We treat everyone with respect, kindness, and empathy. Good for the team, good for the people we serve - there's no difference between the two.

BY ANY MEANS

No matter the ask, we find a way. We take total ownership to make it happen - going above and beyond, without compromising integrity.

CONTINUAL GROWTH

We see every opportunity to grow and develop as individuals and as a company. The best version of Bedrock is always the next one.

BE CLEAR, BE KIND

We believe in the clarity of kindness - courageous enough to have hard conversations, grounded enough to have them well.

• -Competitive compensation and defined growth paths
• -A culture that rewards results, not just effort
• - Work across multiple asset classes and markets
• -Ownership mentality - your outcomes are your own
• -A team that holds itself to a high standard and supports you in doing the same
• -Built from the ground up - you'll see your impact

Position:Maintenance Supervisor

Location: Johnson City, TN

Job Id:1705

# of Openings:0

At Bedrock Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Bedrock focuses on providing the best service to our residents and our owners!

Bedrock Property Management Purpose and Core Values:

The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.

Our Core Values:

Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’

By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity.

Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company.

Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency.

POSITION SUMMARY:

As the Maintenance Supervisor, you will oversee the entire maintenance process for the property by ordering supplies, diagnosing maintenance problems, and performing service requests while having a strong background in HVAC, plumbing, electrical, and general carpentry.

KNOWLEDGE/SKILLS/ABILITIES:

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Supervises the maintenance of the the physical condition of the property.
• Utilizes hand tools and power tools to participate in upkeep.
• Oversees the removal of debris and other objects from the property.
• Responds to issues outside of normal work schedule when required.
• Professional and timely responses to all work orders.
• Ensures the adherence to all company policies and procedures.
• Performs all other duties as assigned.

ESSENTIAL JOB FUNCTIONS:

• Supervises the workflow for the service staff and delegate workload to staff.
• Meets and exceed budget expectations for expenditures.
• Orders supplies, materials, and tools as needed.
• Ability to diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers even in difficult situations.
• Perform service requests correctly and promptly.
• Operating computers and other technological devices to access email, and company-utilized software.
• Successfully execute Bedrock’s non-negotiables for service work orders and vacant turn times.
• Proven leader, forward thinker, innovative, and driven
• Performs all other duties as assigned.

SPECIFIC EDUCATION OR EXPERIENCE:

• Required:
  • Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment.
  • EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations.
  • HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.
• Preferred:
  • OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments.
  • CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems.
  • Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 75 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate to high.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is required.

TRAVEL REQUIREMENTS:

• Travel up to 10% of the time.

The Bedrock Experience

We're creating a different kind of company at Bedrock. We promise we will never be ordinary, which we hope you can see by this job description. At Bedrock, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.

Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.