Maintenance Supervisor

Hawthorne Residential Partners

High Point (NC)

On-site

USD 52,000 - 75,000

Full time

4 days ago

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Benefits offered by this job

Free Dental Insurance

Health and Wellness Incentives

401k Retirement Match Program

Paid time off including your birthday

Paid sick time off

Pet Insurance Plans

Telehealth – Doctors 24/7/365

Company Paid Life Insurance

Education reimbursement program

Job summary

Hawthorne Residential Partners is seeking a Maintenance Supervisor to lead the on-site maintenance team at our apartment communities. You will schedule daily tasks, supervise technicians, and ensure Make-Ready units meet Hawthorne quality standards before resident move-in.

You'll manage safety, compliance, and preventive maintenance programs, while coaching staff and coordinating with vendors. A valid license and EPA certification are required, with CPO preferred.

Qualifications

Minimum 3 years’ experience in apartment maintenance or a skilled trade; supervisory experience strongly preferred.
Valid Driver's License and EPA certification required; CPO Certification highly preferred.

Responsibilities

Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability.
Foster a team culture rooted in excellence, integrity, and service values.
Supervise vendor partners, ensuring work is completed on time, safely, and to company standards.
Manage capital improvement projects, including bids, scheduling, and overseeing execution.

Skills

Leadership

Team supervision

Maintenance expertise

Education

High School or GED

EPA certification

Job description

Maintenance Supervisor | Job Functions

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities. We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way.

Join a company where your work matters and your future is full of opportunity!

Maintenance Supervisor | Job Overview

Maintenance professionals play a vital role in creating an exceptional apartment community. As a Maintenance Supervisor, you are expected to monitor your team's budget, manage inventory, and delegate work orders effectively. It is your responsibility to ensure that all apartments are ready for new residents, that the maintenance team adheres to compliance standards, and that you provide training and development opportunities for your team members.

Maintenance Supervisor | Education, Experience, and License Qualifications

Education

High School or GED equivalent

Experience

Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience strongly preferred.

Licenses & Certifications

Valid Driver's License
EPA certification
CPO Certification* highly preferred

In some states this may be required

Maintenance Supervisor | Job Functions

Team & Leadership Responsibilities

Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability.
Foster a team culture rooted in excellence, integrity, and the Live It values of kindness, connection, and service.
Supervise vendor partners, ensuring work is completed timely, safely, and to company standards.
Manage capital improvement projects, including obtaining bids, scheduling, and overseeing successful project execution.

Repair & Preventative Maintenance

Proactively identify and resolve service needs throughout the community.
Maintain and execute quarterly preventative maintenance programs to protect the physical asset.
Ensure HVAC, plumbing, electrical, and other systems are functioning optimally through hands‑on repair and oversight.

Make-Ready Units

Oversee unit turn scheduling and execution, ensuring homes are move‑in ready and meet Hawthorne quality standards.
Personally inspect vacant units to confirm cleanliness, functionality, and presentation prior to move‑in.

Maintaining Building & Grounds

Implement and maintain a preventative maintenance plan for all buildings and equipment.
Ensure grounds, amenities, and common areas are clean, safe, and beautifully maintained.
Support curb appeal and a welcoming environment through daily attention to community appearance.

Additional Responsibilities

Conduct on‑call emergency service rotation as scheduled.
Respond to service requests in a timely, thorough, and professional manner.
Follow safety guidelines in accordance with OSHA and company policy and standards.

What Makes Someone SOAR in This Role?

People Service & Customer‑Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community, and connection.
Accountable: Delivers results with integrity and clear communication.
Vendor Management: Fosters and maintains strong vendor relationships to ensure that Make Ready apartments are completed on schedule.
Highly Organized: Maintains a professional working environment and successfully balances multiple tasks and priorities.
Reliable: A steady and dependable presence for the community and team.
Hands‑On Expertise: Confidently tackles technical issues when needed and ensures all repairs meet company standards.
Leadership: Brings technical expertise and problem‑solving to the forefront while mentoring and guiding others.

Work Schedule & Availability

Maintenance Supervisors work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on‑call rotation for after‑hours emergencies and occasional support for resident events, as needed.

Hawthorne’s Total Rewards Package | Compensation and Benefits

Maintenance Supervisor – Specific Benefits: Maintenance Supervisors are eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.

Professional Benefits

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance.

Personal Benefits