Maintenance Supervisor

Indigo Real Estate Services; Firloch (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with Employer match

Vacation Time

Sick & Safe Leave

Paid Holidays

Job summary

Indigo Real Estate is seeking a Maintenance Supervisor who thrives in a fast-paced environment and champions excellent customer service. You will lead maintenance operations, coordinate on-call coverage, and guide a team to keep properties in pristine condition.

The role emphasizes strong communication, prioritization, and hands-on leadership to ensure timely turnovers, quality workmanship, and compliant vendor management. Weekend/holiday work and on-call availability are required.

Qualifications

• Outstanding customer service, multitasking, and critical thinking.
• Ability to respond with discretion and urgency when needed.
• Strong initiative, collaborative work style, and solid record-keeping.

Responsibilities

• Supervise maintenance of property grounds and interiors.
• Organize and manage maintenance operations and inventory.
• Ensure service requests are completed daily and coordinate on-call schedule.
• Lead and train maintenance staff and vendors; manage contracts/warranties.
• Obtain bids and manage punch lists for vacated units; ensure move-in readiness.
• Oversee emergency maintenance and after-hours response.

Skills

Customer service

Multitasking

Critical thinking

Communication

Leadership

Education

High school diploma or equivalent

BA preferred

Tools

Yardi or PM software

Job description

At Indigo Real Estate, we attribute much of our properties' successes to the strengths of our team members and we are seeking a Maintenance Supervisor who is enthusiastic about customer service and driven to succeed.

Job Description

We are looking for a highly organized, energetic, initiative-taker who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service, multitasking, critical thinking skills, and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and effective communication. They will also demonstrate a keen sense of initiative, a collaborative work style, and a strong work ethic, taking pride in cleanliness, efficiency, and accurate record-keeping and documentation. Physical aspects of the job include heavy lifting, carrying, transportation, and manipulation of maintenance equipment and appliances, standing/walking for extended periods, bending, kneeling, stooping, climbing, and balancing. This position requires some weekend and holiday work and the ability to be "on-call" for emergencies.

Objectives of this Role

• Supervise all maintenance of the physical condition and appearance of the property (grounds, internal, exterior).


• Organizing, coordinating, and managing the overall maintenance operations including curb appeal, timely work request service, quality turnover/make-ready schedule, and cost-effective inventory control and ordering for the property.


• Assure all service requests are completed, daily.


• Generate and manage an effective on-call schedule. Able to perform effective emergency (after hours) maintenance, as required.


• Assist and lead Punch List for vacated units, ensuring the units are move-in ready according to company /ownership standard, re-inspect vacant or punch list units after make-ready have been completed to determine the quality of work performed.


• Obtain bids and negotiate prices as necessary with vendors and contractors.


• Manage and maintain all contracts and warranties, diagnose, and perform minor and routine maintenance/repair in a timely and professional manner.


• Provide ongoing training and leadership to Maintenance staff.


• Experience in a high-rise or mid-rise apartment buildings preferred

Desirable Experience

• Minimum 3-5 years of experience in property maintenance.


• High school diploma or equivalent (BA preferred).


• Excellent verbal and written communication skills.


• Ability to exercise quick and accurate judgment and maintain confidentiality.


• Effective conflict resolution and customer service skills.


• Ability to effectively prioritize numerous requests and incoming information to ensure an appropriate level of response and urgency is given to each.


• Ability to set priorities and multi-task with strong diligence.


• Working knowledge of Yardi or other property management software preferred.


• Current driver's license and proof of automobile insurance.

Employment Benefits

Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.

• Medical/Dental/Vision


• Medical Flex-spend Account


• Life Insurance


• 401(k) Retirement Savings Plan with Employer match


• Vacation Time


• Sick & Safe Leave


• Paid Holidays


• Numerous, additional employee resource programs

401K, medical, dental, paid vacation, personal, and sick time available after successful completion of introductory period.

Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail]