Maintenance Supervisor

RHM Real Estate; Cleveland (OH); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, vision

Employer-paid life insurance

Long-term disability coverage

401k with employer matching

Paid time off

Job summary

RHM Real Estate Group in Cleveland, OH is seeking a Maintenance Supervisor to oversee upkeep of a multifamily property. This hands-on leadership role requires overseeing maintenance tasks, managing a team, and reducing costs while ensuring safety and high standards.

Responsibilities include coordinating repairs, supervising staff, and ensuring move-out readiness. The role includes paying at least $30 per hour with comprehensive benefits and opportunities to grow with a dynamic real estate group.

Qualifications

• High school diploma or equivalent; vocational training preferred.
• Minimum 2 years in multifamily property maintenance or related field.
• Experience in plumbing, electrical, HVAC, painting, and appliance repair.
• Strong leadership and supervisory abilities to manage a maintenance team.
• Excellent communication with residents, employees, managers, and contractors.
• Able to prioritize and manage multiple tasks efficiently.
• Hands-on expertise in general maintenance tasks and equipment.
• Knowledge of safety regulations for property maintenance.
• Familiarity with Yardi and Nexus software preferred.
• Organizational and time-management skills.
• Familiar with RHM's core values: Teamwork, Will to Win, Loyal, Be a Good Person.

Responsibilities

• Maintaining a professional, courteous, knowledgeable attitude with residents and staff.
• Assist residents with problems and requests within authority.
• Ensure curb appeal of building exterior and common areas.
• Supervise maintenance and personnel; set daily goals and provide clear instructions.
• Ensure full-time employees adhere to scheduled hours and policies.
• Discuss performances with the property manager and address disciplinary actions if needed.
• Present improvement ideas and labor needs to regional and facilities managers.
• Complete maintenance requests, track progress, and document work.
• Schedule contractors; oversee work and manage on-call duties.
• Cover building emergency on-call as scheduled.
• Assist in apartment inspections with the property manager.
• Collaborate with contractors prioritizing resident safety and policy compliance.
• Complete other duties as assigned.
• Check and repair fixtures to ensure proper functionality.
• Ensure units are ready within 3-5 days of move-out.
• Other duties as assigned.

Skills

Leadership

Team supervision

Communication

Time management

Organization

Safety awareness

Education

High school diploma or equivalent

Vocational or technical training preferred

Tools

Yardi

Nexus

Job description

Description

Job description:

SUMMARY

We are seeking a dedicated Maintenance Supervisor to join our team and oversee the upkeep of our multifamily apartment property in Cleveland, OH. This is a hands‑on leadership role where you will play a key part in ensuring the property remains in top condition, maximizing efficiency, and minimizing costs. As the Maintenance Supervisor, you will be responsible for a wide range of tasks, including:

• Property Maintenance: Ensure the highest standards of upkeep across all residential units and common areas
• Cost Management: Minimize operational expenses through proactive maintenance and efficient resource use
• Skilled Repairs: Apply expertise in plumbing, electrical systems, HVAC, appliance repair, and painting to address issues promptly and professionally
• Resident Relations: Foster a professional, courteous, and helpful atmosphere, ensuring residents' needs are addressed with care and knowledge

RESPONSIBILITIES

• Maintaining a professional, courteous, knowledgeable, and helpful attitude with residents and fellow employees. Promoting this attitude with all personnel.
• Assisting residents with problems and requests to the best of their ability and within the limits of their authority.
• Ensuring curb appeal of the building's exterior and common areas.
• Continuously supervising maintenance and personnel, taking action to improve the property's appearance and addressing deferred maintenance promptly. Establishing daily employee goals and providing clear instructions.
• Ensuring full-time employees adhere to scheduled work hours and monitoring compliance with company policies.
• Discussing employee performances with the property manager, and initiating possible written reprimands or dismissal if necessary.
• Presenting improvement project ideas and labor needs to the Regional Manager and Facilities Manager as appropriate.
• Completing all maintenance requests, tracking progress, and ensuring proper completion and paperwork submission.
• Scheduling contractors, overseeing completed work, and managing building emergency on‑call duties.
• Cover building emergency on‑call as scheduled.
• Assisting in apartment inspections with the property manager and periodically reviewing maintenance work quality.
• Collaborating with contractors while prioritizing resident safety and ensuring work is done according to relevant policies.
• Completing associated work as needed, such as cleaning, painting, and repairing vacant apartments.
• Check and repair fixtures to ensure proper functionality.
• Ensuring units are made ready within 3-5 days of move‑out.
• Other duties as assigned.

REQUIREMENTS

• High school diploma or equivalent; additional vocational or technical training preferred.
• Minimum of 2 years' experience in multifamily property maintenance or related field.
• Proven experience in various aspects of building maintenance including plumbing, electrical, painting, HVAC, and appliance repair.
• Strong leadership and supervisory skills to manage a maintenance team effectively.
• Excellent communication skills for interaction with residents, employees, property managers, and contractors.
• Ability to prioritize and manage multiple tasks efficiently.
• Hands‑on expertise in general maintenance tasks and equipment.
• Knowledge of safety regulations and guidelines pertaining to property maintenance.
• Familiarity with accounting software preferred (Yardi & Nexus strongly preferred)
• Organizational and time-management skills
• Must embody RHM's core values: Teamwork, Will to Win, Loyal and Be a Good Person.

PHYSICAL REQUIREMENTS

• Working off ladders up to 20 ft off the ground. Working off stepladders up to 10 feet inside apartments.
• Work under sinks and around appliances by bending own or lying on your back.
• Moving appliances including refrigerators, washers, dryers and ranges.
• Lifting and carrying up to 80 pounds.
• Bending over appliances or mechanical equipment for repairs or cleaning.
• Walking and or standing for an entire workday.
• Climbing flights of stairs to access work on higher floors.
• Assembling small parts in appliances, mechanical equipment, plumbing, and electrical fixtures, etc.
• Logging or describing in writing work hours, repairs made and or materials used.
• Working in inclement weather
• Operating hand and power tools.

PAY & BENEFITS

• Pay starting at $30.00 per hour
• Medical, dental, vision, and other ancillary plans
• 100% employer‑paid life insurance policy and long‑term disability coverage
• 401k participation after 1 year, with employer matching
• Paid time off: holidays, and PTO to support work‑life balance

Why Build Your Career with RHM Real Estate Group?

At RHM Real Estate Group, we are a dynamic and rapidly growing real estate firm that invests, develops, and manages multi‑family and commercial properties. Our diverse portfolio includes both market‑rate and affordable housing, as well as commercial real estate. We are dedicated to fostering a culture of teamwork, integrity, and commitment.

Our core values - teamwork, will to win, be a good person, and loyalty - guide everything we do. You will have the opportunity to collaborate with professionals from various teams, including operations, facilities management, accounting, human resources, and compliance, all working together to ensure success. We offer competitive wages, robust benefits, and a clear path for growth. If you're looking for a company where you can grow, contribute, and thrive, RHM Real Estate Group is the place for you!

RHM Real Estate Group is an equal opportunity employer. All applicants will be considered for employment without regard to age, marital, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.