Maintenance Supervisor

Asset Living; Chattanooga (TN); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401K with employer matching

Performance bonuses

Job summary

Asset Living in Chattanooga, TN is seeking a Maintenance Supervisor to oversee maintenance operations. This role includes managing service requests, preventative maintenance, and ensuring safety compliance while delivering excellent customer service.

The ideal candidate will have a High School Diploma, EPA & CPO certification, and the ability to manage staff effectively. A comprehensive benefits package is offered.

Qualifications

• High School Diploma or Equivalent.
• EPA & CPO certification required; HVAC certification desired.
• Ability to understand and perform all on-site software functions.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Attend onsite regularly and respond to resident/management requests.
• Supervise, train, and schedule maintenance staff.
• Manage excellent customer service and monitor request turnaround.

Skills

Personnel Management

Customer Service

Maintenance Management

Education

High School Diploma or Equivalent

EPA & CPO certification

HVAC certification

Job description

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholly believe "Together We Lead, Together We Succeed". We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is known for its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do.

Maintenance Supervisor

Responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. Works alongside the Community Manager to oversee all staff and vendor activities to ensure the property is maintained.

Essential Duties & Responsibilities

• Maintenance Management: attend onsite regularly, coordinate and respond to resident/management requests and work orders, guarantee repairs and replacements for common areas and units, inspect grounds and buildings daily to identify and correct hazardous conditions, manage maintenance supplies inventory within budget, maintain a preventive maintenance program, keep the maintenance shop organized and safe, maintain hazard communication program, participate in unit inspections, keep accurate records of service requests and maintenance activities, assist with office and common area upkeep, participate in on‑call emergencies, plan and use property resources economically, give direction on maintenance, construction, and rehabilitation activities.
• Personnel Management: supervise, train, and schedule maintenance staff, monitor daily work progress, provide assistance and instruction, supply performance evaluations to the Community Manager, conduct ongoing training, coaching, counseling, and guidance, promote staff harmony and quality job performance.
• Customer & Resident Relations: manage excellent customer service, monitor request turnaround and responsiveness, project a favorable image of the community, ensure consistency in resident dealings, enforce community policies.

Education/Experience

• High School Diploma or Equivalent.
• EPA & CPO certification required; HVAC certification desired.
• Ability to understand and perform all on‑site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

MS @ Small – Mid Sized Properties with smaller staff

• Regular movement between work sites, use of wrists, hands, and fingers in repeating motions, inspection, assessment, ability to work overtime, weekends, and nights.
• Movement in tight and confined spaces, traversal of flat and uneven terrain, use of stairs, ladders, ramps, step stools, overhead positions, operations of machinery, power tools, motor vehicles, golf carts, lifting and moving objects of 100+ lbs, exposure to outdoor weather elements and hazardous chemicals.
• Occasional stationary standing or sitting for prolonged periods.

MS @ Large Sized Properties with large staff

• Similar to small properties in movement and communication, with added emphasis on working overtime, weekends, and nights.
• Ability to lift, place, and move objects of 100+ lbs; exposure to hazardous chemicals.
• Occasional stationary standing or sitting for prolonged periods.

License/Equipment

• Must have reliable transportation due to emergency on‑call requirement.

Salary Range

$25 per hour to $28 per hour.

Benefits

Comprehensive total rewards package including medical, dental, vision, life, accidental, and disability insurance; 401K with employer matching; commission and performance bonuses when applicable; paid sick days and company holidays for full‑time employees.

Additional Information

This job description should not be considered all‑inclusive; it is a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements.