Maintenance Supervisor

ZRS MANAGEMENT LLC; Charlotte (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental, vision, and life insurance

Housing discounts

401(k) plan with employer match

Employee Assistance Program (EAP)

Flexible 401(k) plans

Fitness program credits

Job summary

ZRS MANAGEMENT LLC in Charlotte, NC is looking for a Maintenance Supervisor to ensure professional maintenance services that support the resident experience. The role includes performing repairs in plumbing, electrical, and HVAC systems, as well as training maintenance staff.

The ideal candidate will have strong time-management skills, a valid driver’s license, and exceptional communication abilities. The position offers competitive pay and benefits including health insurance, vacation, and a 401(k) plan.

Qualifications

• Experience and knowledge in plumbing, electrical, HVAC, and appliances.
• Strong time-management skills and attention to detail.
• Willingness to work on-call hours and weekends.

Responsibilities

• Provide prompt and efficient service calls in accordance with policy.
• Maintain common areas and the aesthetic appeal of the property.
• Train other maintenance employees and ensure compliance with EPA requirements.

Skills

Time-management skills

Plumbing knowledge

Electrical knowledge

HVAC knowledge

Communication skills

Teamwork

Education

EPA certification or willingness to obtain

Valid driver’s license

Job description

Job Summary: The Maintenance Supervisor ensures skilled, efficient, and professional maintenance services to support the resident experience and property upkeep at ZRS MANAGEMENT.

Responsibilities

• Prompt and efficient service calls in accordance with the service policy.
• On-call service as determined by the Property Manager.
• Schedule all apartment turns and turn vacant units within three to five business days.
• Perform light electrical, plumbing, carpentry, and masonry repairs.
• Assist in maintaining all common areas (sweeping, mopping, vacuuming, emptying trash, cleaning windows, pressure washing, etc.).
• Maintain pool(s) and/or Jacuzzi(s).
• Maintain maintenance shops safely, efficiently, and in an organized manner.
• Train other maintenance employees.
• Assist the Property Manager in vendor selection.
• Accurate record-keeping of key property information.
• Collaborate with the Property Manager to establish an ongoing Preventive Maintenance Program and conduct weekly community light inspections.
• Inspect and approve outside contractor work; ensure proper insurance requirements prior to hiring contractors.
• Take a leadership role in maintaining and enhancing the property’s aesthetic appeal.
• Assist in the implementation and adherence to the maintenance budget.
• Support other ZRS MANAGEMENT properties as needed.
• Walk move-outs with the Property Manager to determine repair costs and interval for the apartment turn.
• Video record move-outs with charges and/or damages to the unit.
• Daily review of the Detailed Outstanding Service Request Report.
• Maintain all required logbooks.
• Ensure all EPA requirements are being met.
• Comply with Fair Housing requirements and laws.
• Order all maintenance supplies.
• Implement the Area Assignment Program.

Qualifications

• Valid driver’s license with an acceptable driving record and proof of automobile insurance coverage.
• EPA certification preferred; if required at a specific property, certification must be obtained within 90 days of employment start date.
• Strong time-management skills and attention to detail.
• Ability to adapt to change calmly.
• Ability to respect and maintain confidentiality.
• Experience and knowledge in plumbing, electrical, HVAC, and appliances.
• Ability to lift heavy objects.
• Clear communication skills with residents.
• Ability to work cooperatively in a team environment.
• Willingness to work on-call hours and weekends as determined by the Property Manager.
• Willingness to travel for training and education seminars.

Benefits

• Competitive pay and career-track position.
• Health, dental, vision, and life insurance.
• Housing discounts.
• Vacation and paid holidays.
• 401(k) plan with employer match.
• Employee Assistance Program (EAP).
• Flexible 401(k) plans.
• Floating holidays for volunteering, voting, or mental health.
• Fitness program credits and incentives for annual check-ups.
• Pet insurance discounts.

Equal Employment Opportunity

ZRS Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.