Maintenance Superintendent

StormWater Pros LLC; Mesa (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

StormWater Pros LLC is seeking a Maintenance Superintendent to oversee Hydrovac and CCTV maintenance in the Arizona region. You will lead operations, ensure safety compliance, train crews, and support business development and municipal bid efforts.

You will manage personnel timesheets, pricing, and client relations, coordinating with the Accounts Department to ensure accurate invoicing and service delivery across the region.

Qualifications

• Proven experience in managing operations, with expertise in storm drain maintenance or related industry.
• Strong leadership and team management skills to support Field Managers and maintenance teams.
• Excellent communication and interpersonal skills for client, vendor, and personnel relations.
• Experience in business development including pricing, estimating, and municipal bids.
• Proficient in managing billing processes and timesheet reviews.
• Highly organized with problem-solving abilities to drive efficiency and client satisfaction.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead safety procedures and foster a culture of safety across crews.
• Provide safety and operational training to Hydrovac and CCTV teams.
• Serve as primary contact for on-call leads and ensure timely responses.
• Oversee business development and municipal bid opportunities.
• Maintain strong client relationships and ensure service delivery excellence.
• Oversee estimating, pricing, and material pricing for services and products.
• Coordinate billing with Accounts and review timesheets with Field Managers.
• Conduct field inspections with clients and crews to meet quality standards.

Skills

Leadership

Operations Management

Safety Compliance

Client Relations

Estimating & Pricing

Business Development

Billing & Timesheets

Team Development

Education

Construction Management (preferred)

Tools

MS Office

Job description

Keeping storm water clean and protecting our surface water is a job for all. The Environmental Protection Agency (EPA) has identified that approximately 30% of known pollution to our nation's water is attributed to storm water runoff. At StormWater Pros, LLC, we are at the forefront of drywell innovation and other drainage strategies to spearhead the charge in storm water conservation. Our commitment to the community and the relationships we establish set us apart. In every interaction, our team strives to convey our unwavering support for our products and mission. We actively cultivate partnerships with property managers, general contractors, and other municipalities so that they too can participate in the crucial work we undertake. Together, we can make a significant impact on protecting our surface water resources.

The Maintenance Superintendent is a leadership position responsible for overseeing and managing the storm drain maintenance efforts in the Arizona region for all Hydrovac and CCTV operations. Reporting directly to the Regional Manager of Operations, this individual will be responsible for the overall functions of the Hydrovac department, ensuring smooth operations, training, safety compliance, and effective support for all maintenance team members. The role requires expertise in leadership, a focus on safety, and strong management capabilities to drive operational excellence.

Key Responsibilities:

• Safety Oversight and Management: Lead and ensure the adherence to all safety procedures for crews, maintaining a culture of safety within the department.
• Training and Development: Provide safety and operational training to the Vac Truck Operator and CCTV crews, ensuring that all personnel are equipped with the necessary skills and knowledge to perform their work safely and effectively.
• On-Call Hydrovac Support: Serve as the primary point of contact for all incoming on-call leads, ensuring timely response and efficient resolution of issues.
• Business Development: Manage and oversee the business development activities, identifying opportunities for growth and expansion of services.
• Client Relations Management: Build and maintain relationships with on-call and municipal clients, ensuring excellent service delivery and client satisfaction.
• Estimating and Pricing: Provide oversight of estimating and pricing for of services and products, ensuring competitive and accurate quotes.
• Material Pricing: Act as a resource for material pricing related to services/products, ensuring cost-effective sourcing and procurement.
• Municipal Bid Development: Actively seek and manage municipal bid leads, pursuing opportunities to expand services to municipal clients.
• Workforce Management: Participate in the recruitment and selection of prospective personnel, ensuring that the workforce is well-equipped to meet operational needs.
• Personnel Oversight: Review personnel timesheets in collaboration with Field Managers, ensuring accurate tracking of work hours and productivity.
• Billing Coordination: Oversee and manage the coordination of billings with the Accounts Department, ensuring timely and accurate invoicing.
• Field Inspections: Conduct field walks and inspections with clients and Field crews as necessary, ensuring that all work meets client expectations and safety standards.

Qualifications:

• Proven experience in managing operations, with expertise in storm drain maintenance, construction or and related industry.
• Strong leadership and team management skills, with the ability to support Field Managers and maintenance teams.
• Excellent communication and interpersonal skills, with the ability to build relationships with clients, vendors, and personnel.
• Demonstrated experience in business development, including pricing, estimating, and securing municipal bids.
• Proficient in managing billing processes and timesheet reviews.
• Strong organizational and problem-solving abilities, with a focus on efficiency and client satisfaction.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Previous experience in municipal bid processes or working with municipal clients.
• Experience with storm drain maintenance, Hydrovac operations or CCTV systems helpful
• Familiarity with Arizona regional regulations and construction industry standards.
• Construction Management and/or Sales Experience preferred