Maintenance Staff

Holland America-Princess (Holland America Dawson City Inn); Ketchikan (AK); On-site; USD 22,041 - 27,552; Full time

Job summary

Holland America-Princess (Holland America Dawson City Inn) in Ketchikan is seeking a Maintenance Staff member to support overall site upkeep and safety. Duties include basic carpentry, plumbing, painting, and operating shop equipment to keep facilities guest-ready.

The role emphasizes excellent guest service, teamwork, and adherence to safety. Candidates should be able to work outdoors in all weather and able to lift up to 50 pounds, with CPR/First Aid certification preferred or obtainable.

Qualifications

• Prolonged periods standing and walking.
• Lift up to 50 pounds.
• Must be able to work outdoors in all kinds of weather.
• Excellent verbal and written communication skills.
• Customer service oriented and professional demeanor.

Responsibilities

• Maintain cleanliness and maintenance of the port and facilities.
• Perform basic carpentry, plumbing and painting on projects as directed.
• Operate shop equipment and forklift when required.
• Restock supplies and manage waste trash collection.
• Keep bathrooms and facilities clean and safe for guests.
• Start up and shut down of facilities on site.
• Communicate with guests and colleagues professionally.
• Assist with landscaping and exterior maintenance as needed.

Skills

Outdoor work

Team player

Customer service

Safety conscious

Tools handling

Forklift operation

Education

At least 18 years of age

Driver’s License Preferred

CPR/First Aid Certification

Tools

Shop equipment

Job description

Maintenance & Facilities

Maintenance Staff

$16.00 - $20.00 / hour

Ketchikan

The maintenance staff will help maintain overall cleanliness and maintenance of the port. Your duties will include maintenance and upkeep of all projects necessary to keep the entire site operation looking its very best.

Supervisory Responsibilities:

None

Duties/Responsibilities:

Always keep safety foremost in your mind and actions when on the job;

Ground’s landscaping and maintenance as required;

Properly and confidently operate shop equipment;

Basic carpentry, plumbing and painting on construction and building projects as directed;

Operation of forklift;

Communicate comfortably with guests and colleagues;

Deliver a first-class experience to all guests and visitors;

Ongoing cleaning of all bathroom facilities;

Building and maintaining fires;

Cleaning and maintenance of museum;

Upkeep of employee housing;

Restocking of supplies as needed;

Trash collection;

Wash down of docks and facility grounds as needed;

Removal of cobwebs on exterior and interior of buildings and fences;

Start up and shut down of all facilities on site;

Performs other duties as assigned.

Required Skills/Abilities:

Work outside, in all kinds of weather;

Willing to do whatever it takes to get the job done;

Able and willing to work long days if necessary;

Able to think and move with a sense of urgency;

At ease working independently and as a team member;

Properly use basic hand and power tools;

Safely work on roofs, ladders and other high places;

Mustunderstand thatexemplarycustomer service is a top priority andbe able tocommunicate in a professional, friendly, and accurate manner;

Excellent verbal and written communication skills.

Education and Experience:

At least 18 years of age.

Driver’s License Preferred.

Current CPR/First Aid Certification, or ability to obtain.

Physical Requirements:

Prolonged periods standing and walking.

Must be able to lift up to 50 pounds at times.

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