Maintenance Shift Supervisor

KNAPP North America; Wilkes-Barre (Luzerne County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Industry competitive compensation

Great benefits with employer contributions

401(k) with employer match

Paid vacation & holidays

Tuition reimbursement

Job summary

A leading technology company in Wilkes-Barre is seeking a Maintenance Shift Supervisor to manage a team of Resident Maintenance Technicians. The role requires strong leadership to maximize equipment efficiency and develop the Maintenance Team. Candidates should have experience in electrical and mechanical systems, and a degree in a relevant field. Competitive compensation and comprehensive benefits are provided, including health insurance and a 401(k) plan with employer match.

Qualifications

• 5–10 years of progressive experience as Maintenance Repairman, Maintenance Electrician, Machine Repairman, or Industrial Maintenance Engineer.
• Verifiable experience providing repairs on various types of machinery systems.

Responsibilities

• Manage a team of Resident Maintenance Technicians.
• Ensure quality communications with customers and colleagues.
• Responsible for implementation of site quality, safety, and procedures.
• Respond to electro-mechanical faults and provide technical assistance.
• Ensure adherence to safety procedures in all activities.

Skills

Strong written, verbal, and interpersonal skills

Microsoft Office Suite skills

Bilingual (English/Spanish) or (English/German)

Education

Degree in Electrical and/or Mechanical Engineering or equivalent work experience

Tools

Electrical systems (e.g. 480 VAC, 240 VAC, 120 VAC)

Pneumatic systems

Hydraulic systems

Job description

Who We Are

KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees in over 60 locations worldwide, shaping the future‑oriented industry of intralogistics – are dedicated to making complexity simple. One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state‑of‑the‑art, industry‑leading software solutions.

What You Get To Do

The Maintenance Shift Supervisor manages a team of Resident Maintenance Technicians, along with commercial activities, while providing industrial Electrical/Mechanical expertise. This position is part of a leadership team that works to maximize equipment utilization and efficiency. This role also has a key function in the development of our Maintenance Team and implementation of KNAPP processes.

Key Responsibilities

• Maintain standards of service by ensuring quality communications with customers and colleagues.
• Responsible for team management involving interviewing, hiring, performance management, and terminations.
• Responsible for implementation of site quality, safety, and any procedures.
• Partner with suppliers and ensure their maintenance visits are kept up‑to‑date.
• Ensure that all company equipment supplied is well cared‑for and always in a presentable/usable/maintained condition.
• Ensure that all maintenance technicians time sheets and documentation are accurate.
• Responsible for completing all correct job numbers and reports on a daily basis that are legible and accurate.
• Responsible for maintaining all communications with the Customer’s site coordinator and employees at all times.
• Respond to electro‑mechanical faults and provide technical assistance.
• Respond to customer or supervisor’s emergency calls.
• Ensure adherence to safety procedures/processes in all activities; take ownership of issues and see them through to a successful completion.
• Set up and calibrate precision automation equipment.
• Facilitate installation of conveyors and special machines.
• Facilitate meetings with the Resident Site Manager and/or Site Maintenance Manager to discuss activities and progress.
• Provide maintenance service support to your team, co‑workers, and for the Customer’s installed system.
• Ensure that all spare parts usage issues are logged appropriately, and promptly, with the Knapp spare parts team.
• Interpret and work with electrical circuit diagrams, mechanical drawings and blueprints, and read assembly drawings.
• Provide leadership and ownership for the safety of your team, and all others in the facility as it applies to Knapp supplied equipment.
• Responsible for coaching and providing instruction, as needed.

Who You Are

• Have strong written, verbal, and interpersonal skills.
• Have excellent Microsoft Office Suite skills.
• Have a Degree in Electrical and/or Mechanical Engineering or equivalent work experience.
• 5–10 years of verifiable progressive experience as Maintenance Repairman, Maintenance Electrician, Machine Repairman, or Industrial Maintenance Engineer.
• Verifiable experience providing repairs on various types of machinery systems, including electrical, mechanical, pneumatic, and hydraulic systems (e.g. repair and maintenance of electrical systems with voltages such as 480 VAC, 240 VAC, 120 VAC, 48 VDC, 24 VDC, and hardware to include but not limited to power supplies, VFDs and PLCs, preferably Siemens).
• Authorized to work in the U. S.
• Have a passport or the ability to obtain one.
• Bilingual (English/Spanish) and/or (English/German) preferred, but not required.

What You Will Get

• Industry competitive compensation.
• Great benefits with competitive employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, short‑ and long‑term disability, and more!
• 401(k) with employer match and no vesting.
• Paid vacation & holidays.
• Paid parental leave.
• Subsidized child‑care.
• Tuition reimbursement.
• Pet insurance.
• Corporate social responsibility initiatives, including recycling, sustainability, and volunteering.

KNAPP is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety‑sensitive nature of this position, strict adherence to KNAPP’s drug‑free workplace policy is required. All candidates will be subject to drug screening in accordance with the policy and will be expected to remain drug‑free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence, or if use of marijuana is only during “off‑hours.”