Maintenance Services Supervisor, Aviation (FM-2)

The Port Authority of New York & New Jersey; New York (NY); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

The Port Authority of New York & New Jersey is seeking a Maintenance Service Supervisor to oversee large maintenance service contracts for buildings, parking facilities, and systems at LaGuardia Airport. You will supervise staff, monitor contractor performance, and ensure high levels of service while coordinating with on-site teams and responding to emergencies.

Ideal candidates will have several years of full-time maintenance experience, a valid driver’s license, a high school diploma or GED,

Qualifications

• Demonstrated supervisory experience in maintenance or similar field.
• Strong interpersonal and written communication skills.
• Ability to supervise unionized staff and contract workers.
• Experience reading and interpreting maintenance service contracts.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook, SharePoint).

Responsabilités

• Supervise Port Authority staff and monitor maintenance service contracts.
• Evaluate contractor performance daily and provide recommendations based on activity.
• Serve as duty maintenance supervisor on off-tour weekends for C or A tours.
• Respond to emergencies and work overtime as required by the job.
• Maintain compliance with security, fingerprinting, and SIDA requirements.

Connaissances

Supervision

Leadership

Customer service

Recordkeeping

Microsoft Office

Contract supervision

Formation

High School Diploma or GED

Outils

Microsoft Word

Microsoft Excel

Outlook

SharePoint

Description du poste

Description

About the Role

This role provides an exciting opportunity to oversee and direct large service contracts involved in maintaining key Port Authority maintained buildings, parking garages and systems. Successful candidates will be energetic, focused on customer experience, and enjoy supervising contractors as well as motivated to maintain high levels of service.

Responsibilities

• Under the direction of the General Maintenance Supervisor the selected candidate will be responsible for directly supervising Port Authority Staff as well as monitoring maintenance service contracts. These contracts include and are not limited to the general office cleaning contract, parking lot cleaning, elevator, vehicle arrest system, unmanned gates, portable toilets, and meditation trailer contracts.
• The selected candidate will be responsible for evaluation contractor’s performance on a daily basis including providing recommendations based on airport activity. The maintenance services supervisor position also serves as the duty maintenance supervisor on the off tour and weekends for Port Authority C Tour Maintenance Staff.
• Selected candidate must be able to respond to declared emergencies, including snow conditions, and work on an overtime basis as a regular function of the job.

Additional Information

• This is a Permanent FM-2 Maintenance Service Supervisor position at LaGuardia Airport.
• The successful candidate must be able to pass fingerprint-based Criminal History Record Check as mandated by 49 CRF 1542 and will be required to obtain and maintain an airport Security Identification Display Area (SIDA) ID Card with Airfield Driving Privileges.
• This position is based at LaGuardia Airport, and the regular work schedule is Sunday to Tuesday on A-tour (10 pm to 6 am) and Wednesday to Thursday on C-Tour (2 pm to 10 pm).
• Further details will be provided by HRD at the time of the offer.

Minimum Qualifications

Candidates must present the following qualifications by the closing date of this job posting to be considered eligible for the position:

• You must have three (3) years of full-time, paid maintenance work experience.
• You must possess a valid driver’s license.
• High School Diploma or GED from an accredited institution required.
• All applicants that meet the above qualifications and have been selected for an interview must also be qualified on a Port Authority Entry-Level Assessment (ESA) test prior. This test assesses supervisory skills and will be administered virtually . .

Desired Qualifications

• Demonstrate excellent interpersonal, written, verbal, and collaborative skills with the ability to interact with all levels of internal and external staff.
• Demonstrate ability to provide supervision, leadership, and direction to unionized staff and contract staff to accomplish goals, tasks, and routines.
• Demonstrate experience in supervising contract staff during snow removal operations.
• Demonstrate organizational and recordkeeping skills and ability to work independently and prioritize assignments.
• Demonstrate ability to provide a superior level of customer service through utilization of available resources and changing priorities.
• Knowledge of Port Authority operating policies and procedures, especially those related to administration, lab or relations and the ability to interpret union agreements.
• Demonstrate experience in reading and interpreting maintenance service contract documents.
• Demonstrate ability to identify, understand and integrate facility/customer service needs into day-to-day decision making and interact knowledgeably with the facility staff, service contractors and other stakeholders.
• Effective record keeping experience.
• Demonstrate knowledge of Microsoft Applications (Word, Outlook, Excel, SharePoint).

Selection Process

The application process varies by position, but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check.

Compensation & Benefits

The Port Authority of New York and New Jersey offers a competitive benefits package, hybrid work options for many positions, and a professional environment that supports development and recognizes achievement.

Click here for more information about benefits, our culture, and career development opportunities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About The Port Authority

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

It is the Port Authority’s policy, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, to provide reasonable accommodations to qualified persons with disabilities who are employees or applicants for employment and who request the Port Authority do so, unless providing the requested accommodation would result in an undue hardship to the Port Authority.

Job applicants may request a reasonable accommodation (1) if they claim a disability is affecting the interview process, or (2) to ensure that if they are selected for a position, they can perform the essential job functions. To submit a request, please contact the recruiter or email the Human Resources Department’s Disability Accommodation Coordinator at [email protected] .

The Port Authority will treat any request for Reasonable Accommodation by a job applicant confidentially.