Maintenance Representative/Engineer

Sonesta Hotels; San Juan (PR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Pharmacy, Dental, and Vision

401(k) Retirement Plan with Company 1:

Paid Vacation and Sick Days

Job summary

Sonesta International Hotels is seeking a Maintenance Tech to upkeep hotel facilities, equipment, and grounds. You will perform repairs, preventive maintenance, and routine tasks across guest rooms and public areas to ensure safety and quality.

The role requires hands-on skills in plumbing, carpentry, electrical work, and preventative maintenance, with a focus on reliability and guest safety. You may work varied shifts in a fast-paced hotel environment.

Qualifications

• Advanced vocational training plus two years of experience in general building maintenance or equivalent.
• Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities required to receive instructions and read manuals including safety information.
• Mathematical skills including budgeting, percentages, and variances.

Responsibilities

• Deliver Sonesta Service standards in all guest interactions.
• Perform maintenance and repairs across hotel areas and preventative maintenance tasks.
• Monitor and repair HVAC, electrical, plumbing, doors, fixtures, and equipment.

Skills

General maintenance

Plumbing basics

Carpentry basics

Electrical basics

Equipment mechanics

English fluency

Driver's license

Education

Trade school training

Job description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Maintenance Tech (MT) performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The MT takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.

What you’ll be doing

DUTIES AND RESPONSIBILITIES

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets.
• Complete work orders such as replacing ceiling titles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. Perform preventative maintenance duties as assigned.
• Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, and lighting systems; make minor repairs and/or replacements to ensure proper operation and maximum efficiency.
• Refurbish furniture and fixtures such as cabinets, tables, chairs, doors, windows, counters. Paint and finish furniture and fixtures in guest rooms, if needed.
• Maintain the safety and cleanliness of exterior of the facility, grounds, pool and exercise/sport facilities (including property signs, lighting and snow removal).
• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.
• Maintain front entrance area, parking lot, and street entrance in a clean and presentable manner.
• Ensure that assigned equipment is prepared and operational for the following day’s work.
• Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool (if applicable), etc.
• Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Comply with federal, state and local laws regarding health, and safety services.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

• Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.
• Previous background from the extended stay industry or apartment building maintenance preferred.
• Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required in order to receive instructions for the day and/or to read equipment manuals including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Valid driver’s license required.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Will be required to regularly use commercial chemicals
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to work mornings, evening, weekends, and holidays.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Pharmacy, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Paid Funeral Leave
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Referral Incentive
• Doctor Clinic
• Sick Incentive
• Development Programs
• Milestone (Years of Service) Incentive
• Employee Cafeteria
• Company Paid Life Insurance
• Various Employee Perks and Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.