Maintenance Porter

SP+; Portland (OR); On-site; USD 24,000 - 32,000; Full time

Job summary

SP+ Portland is seeking a facility maintenance assistant to perform cleaning, repair and customer-facing duties across the garage and office areas. You will follow checklists, operate sweeping and scrubbing equipment, replace bulbs and report maintenance needs.

Previous experience is preferred but not required in all positions; candidates must maintain a neat appearance and work under supervision, supporting safety and cleanliness standards for a busy facility.

Responsibilities

• Perform maintenance and cleaning tasks per checklists to keep all areas free of dirt, dust and debris.
• Walk garage daily to note and correct maintenance problems.
• Sweep and clean entrances, exits, rails, offices and restrooms.
• Replace burned out bulbs and apply oil absorbent to spills.
• Submit repair requests and check safety items like gate arms.
• Provide ticket and record gate counters to the Manager.
• Maintain janitorial supplies inventory and garage/lot sweep sheet.
• Operate maintenance equipment such as sweepers, scrubbers and lawn equipment as applicable.
• Shovel or blow snow from entrances and ramps as directed.
• Assist customers and resolve complaints with supervision as needed.
• Maintain neat appearance and be in uniform during shifts.

Job description

Overview

Basic Function - This position is involved with facility maintenance duties and customer interface. Previous experience is preferred, but not required in all positions. Individual must be able to perform with minimum supervision. Other duties may include: equipment service and general housekeeping tasks.

Essential Duties and Responsibilities

• Perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter and debris is removed from all areas of the facility using brooms, mops, brushes and other hand tools.
• Walk garage daily to note and correct any maintenance problems.
• Sweep and pick up around the entrances and exits to the garage and stairwells as well as clean surface area rails, etc. on all levels, the booth, the office and rest rooms.
• Empty all trashcans in the garage, the booth and the office.
• Paint any and all areas of the facility as directed by the facility manager/supervisor to ensure that all painted surfaces such as poles, signs, doors, walls, curbs, islands, gates, etc. are properly maintained and look neat and clean.
• Replace burned out bulbs.
• Apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check conditions of safety items, such as gate arms to ensure clearance bars are secure.
• Check ticket spitters and gates daily for proper operations, ticket supply, accuracy of time on clock and general appearance.
• Provide ticket and record gate counters to the Manager.
• Keep an inventory of janitorial supplies.
• Maintain a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment such as weed eater, lawnmowers or other electrical tools to repair or construct items, as applicable.
• Shovel, plow or blow snow from the entrance or exit ramps and in areas designated by the Facility Manager using shovels, snow blowers and other light duty equipment.
• Report any unknown, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager in a timely manner.
• Practice the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions.
• Assist customers within the facility or as directed by the Facility Manager/Supervisor.
• Resolve customer complaints independently or with the aid of a supervisor.
• Be familiar with all aspects of the operation and cover other duties including cashier, attendant, etc. on an as needed basis.
• Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts.
• Perform other duties as assigned.