Maintenance Person

Hyatt Hotels Corporation; Detroit (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Regency Lake Washington at Seattle is seeking a Maintenance Person to support high standards of guest service. You will perform general maintenance and repairs in guest suites, meeting spaces and public areas, plus basic troubleshooting of equipment.

A minimum of one year in building maintenance is required, hotel experience preferred, with flexible AM/PM shifts and strong English communication. Ideal candidates bring customer service skills, the ability to multi-task, and basic computer

Qualifications

• Minimum one year of building maintenance or equivalent experience.
• Experience with repairs on mechanical, electrical, kitchen or laundry equipment is preferred.
• Strong customer service skills and hospitality awareness.
• Must be able to learn quickly and work in a fast-paced hotel environment.

Responsibilities

• Perform general maintenance and repairs in guest suites, meeting spaces and public areas.
• Conduct preventative maintenance and basic troubleshooting of hotel equipment.
• Assist with upkeep of guest rooms and back-of-house areas.
• Communicate effectively with guests and team members to ensure high standards.

Skills

Repair experience

Customer service

English proficiency

Multi-tasking

Computer skills

Education

High school diploma

Tools

Word

Excel

Job description

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life.

Maintenance Person contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Maintenance Person creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position will be responsible primarily for general maintenance and repairs in guest suites, meeting space, and front of the house areas. Guest suite and public area entry-level preventative maintenance are included. The Maintenance Person will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills. A minimum of one year building maintenance experience is required, with hotel experience preferred. Good customer skills are also required.

Qualifications

• Must have experience performing repairs on mechanical, electrical, kitchen and laundry equipment
• Customer service experience is preferred, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate to heavy amount ofweight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.

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