Maintenance Operator

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); On-site; USD 61,992,000 - 75,768,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance from day one

Retirement plans with university contributions

Professional development opportunities

Job summary

Harvard Central Administration (CADM) Talent Acquisition is looking for a Maintenance Operator to manage HVAC systems and provide customer support in Cambridge, MA. The role involves responding to maintenance requests, inspecting and repairing building systems, and ensuring compliance with safety codes.

The ideal candidate will have at least five years of experience in building system infrastructure maintenance, possess a State HVAC license, and demonstrate effective communication skills.

Qualifications

• Five years of related experience in building system infrastructure maintenance.
• Experience with installation and repair of commercial heating and cooling systems.
• Basic proficiency with Windows-based software.

Responsibilities

• Provides initial response and repair for building maintenance requests.
• Monitors and reports on building systems.
• Assists customers on maintenance solutions.

Skills

HVAC systems expertise

Mechanical plans interpretation

Customer communication

Education

State HVAC license

Valid driver's license

Tools

Tools for HVAC maintenance

Job description

Job Responsibilities

• Provides initial response, triage, stabilization and/or repair for all types of building infrastructure maintenance requests, with emphasis on HVAC systems.
• Inspects, adjusts, modifies, and repairs all types of boilers, heating systems, cooling systems and auxiliary equipment.
• Interprets mechanical plans and prints and updates as necessary.
• Monitors, queries and reports on the status of building systems managed by DDC technology.
• Initiates follow-up actions as required.
• Provides responsive customer support in all phases of building maintenance and operations.
• Assists and advises customers on maintenance solutions and provides follow-up on progress and status of work.
• Performs other core skills of the trades and related duties as required.
• May be assigned to work independently or as part of a multi-trade team under the guidance and direction of the Area Supervisor and/or Working Foreperson.
• Required to wear/use appropriate safety clothing/equipment at all times.
• Required to wear a uniform and maintain a professional image at all times.

Working Conditions

• Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).

Physical Requirements

• Must be able to lift a minimum of 50 lbs. and transport piping and equipment in excess of 200 lbs. with others.
• May use chain falls and come along for heavier lifting.
• Must be able to push and pull heavy loads as listed.
• Must be able to stoop and bend for long periods of time and work on hands and knees and other awkward positions for extended periods, routinely walk to and from various buildings carrying tools, equipment and other essentials to the job site.
• Must be able to work alone and climb multiple sets of stairs, work on ladders, staging, lifts, etc.

Basic Qualifications

• Five years of related experience in the maintenance and operation of complex building system infrastructure.
• Must have experience in the installation, operation, troubleshooting, maintenance, and repair of all types of commercial building heating and cooling systems.
• Must possess a current State HVAC license (or equivalent).
• Must possess a valid driver’s license.

Additional Qualifications and Skills

• The Customer has requested the Maintenance Operator must have Siemen’s experience and knowledge on making scheduling and setpoint adjustment in the Siemen’s System.
• Basic proficiency and understanding of Windows-based software applications.
• Demonstrated proficiency with electronic mail, MS Office, and related desktop and handheld devices and applications required.
• Must observe and comply with all standard safety codes and practices, perform work in accordance with recognized trade and University standards.
• Must be able to read and interpret detailed plans, specifications, operating manuals and other written materials associated with this trade.
• Must be able to effectively communicate with peers and customers.
• Familiarity with smartphone technology and willingness to expand skills with handheld device use as required.
• Must supply a complete set of hand tools.

Certificates and Licenses

• Must possess a current State HVAC license (or equivalent).
• Must possess a valid driver’s license.

Work Location

• Cambridge, MA (USA); Harvard University Labs Area

Standard Hours / Schedule

• 40 hours per week
• Sunday: 7:00 am – 3:00 pm
• Monday: 7:00 am – 3:00 pm
• Tuesday: 7:00 am – 3:00 pm
• Wednesday: 7:00 am – 3:00 pm
• Thursday: 7:00 am – 3:00 pm
• Friday: OFF
• Saturday: OFF

Compensation

• $50.82 per hour, plus a shift differential / depending on shift for vacation relief

Visa Sponsorship

• Harvard University is unable to provide visa sponsorship for this position

Pre‑Employment Screening

• Identity
• Criminal
• Certification/License
• Motor Vehicle Record
• Drug Test
• References

Work Format Details

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard‑designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 000. Corresponding salary information can be found in the job description above.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

EEO / Non‑Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non‑discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non‑discrimination policy. Harvard's equal employment opportunity policy and non‑discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.