Maintenance Operations Manager

Birge & Held; Fishers (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Birge & Held is seeking a Maintenance Operations Manager to oversee daily maintenance across its portfolio in Fishers, IN. The role focuses on leading on-site maintenance teams, optimizing preventive maintenance programs, and ensuring safety and operational compliance.

The ideal candidate will be a hands-on leader with strong technical skills, excellent organizational abilities, and a proactive mindset. Reports to the Operations Manager.

Qualifications

• Hand-on leader with strong technical skills.
• Excellent organizational abilities.
• Proactive, solutions-driven mindset.
• Experience overseeing maintenance teams.
• Reports to the Operations Manager.

Responsibilities

• Oversee and support property-level maintenance staff across assigned properties.
• Train, mentor, and evaluate maintenance team members; participate in hiring and reviews.
• Develop, implement, and monitor preventive maintenance programs to reduce downtime.
• Perform regular property inspections to identify maintenance needs and safety risks.
• Coordinate renovation and capital improvement projects with Operations Managers.
• Ensure OSHA and local regulations compliance; promote safe work practices.

Skills

Leadership

Hands-on management

Technical skills

Organizational skills

Problem solving

Job description

B I R G E & H E L D

Investing in Communities to Transform Lives.

Supporting 3 Multifamily Communities

Sanctuary at Fishers, Pullman Pointe, & Flats at Switch (Fishers, IN) - 592 Units

Brief Description

B I R G E & H E L D

Investing in Communities to Transform Lives.

Supporting 3 Multifamily Communities

Sanctuary at Fishers, Pullman Pointe, & Flats at Switch (Fishers, IN) - 592 Units

Who We Are

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

Position Overview

The Maintenance Operations Manager will oversee the day-to-day maintenance of the assigned B&H portfolio. This individual will be responsible for ensuring that physical assets are maintained to the highest standards, managing on-site maintenance teams, optimizing preventative maintenance programs, and ensuring compliance with safety and operational protocols. The ideal candidate is a hand-on leader with strong technical skills, excellent organizational abilities, and a proactive, solutions-driven mindset. This role reports to the Operations Manager.

Key Responsibilities

Leadership and Team Oversight

• Oversee and support property-level Service Managers and maintenance staff across assigned B&H properties.
• Train, mentor, and evaluate maintenance team members; participate in hiring, coaching, and performance reviews.
• Foster a culture of safety, accountability, and high performance throughout the maintenance team.

Preventive Maintenance and Asset Preservation

• Develop, implement, and monitor preventive maintenance programs to reduce downtime and extend the life of community assets.
• Perform regular property inspections and audits to identify maintenance needs, safety risks, and improvement opportunities.
• Confirm accurate replacement of capital items, ensuring proper evaluation of repair vs. replacement decisions.
• Ensure standard response expectations are met: completion of work orders within 48 hours (excluding emergencies) and unit turns within five(5) working days, unless otherwise directed by the Community Manager.

Project Coordination and Capital Improvements

• Partner with Operations Managers to schedule and execute renovation and capital improvement projects.
• Monitor project timelines, budgets, and vendor performance to ensure timely and quality outcomes.

Regulatory and Safety Compliance

• Ensure all maintenance activities comply with OSHA regulations and local, state, and federal laws.
• Promote and enforce safe work practices across all maintenance operations.

Vendor and Contract Management

• Manage