Maintenance Operations Lead

City of SeaTac; Seattle (WA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Paid time off

Job summary

City of SeaTac is seeking a Maintenance Operations Lead to supervise a Public Works crew and coordinate daily field activities. You will evaluate ongoing maintenance work, ensure compliance with quality and safety standards, and mentor staff in best practices.

This role requires strong organization, problem-solving, and communication with residents and staff. Reporting to the Public Works Maintenance Operations Supervisor, you will develop work programs, assign tasks, and monitor performance,

Qualifications

• High School diploma or GED required.
• Four years of progressively responsible public works maintenance experience.
• Ability to supervise and coordinate a crew and schedule daily activities.

Responsibilities

• Functions as the lead worker for a crew of Maintenance Workers. Performs daily work activities and duties that may vary according to job assignment.
• Works closely with a Public Works Maintenance Operations Supervisor in the development of work programs, including identifying projects and creating daily schedules.
• Per daily schedule, assigns and closes service requests, inspections and work orders to Maintenance Workers within the City's public asset maintenance and management system.
• Reviews daily field activities to ensure quality and quantity of work, and reviews compliance efforts concerning policies, regulations, procedures, environmental standards, and best management practices.
• Responsible for coordinating all work in the field and resolving conflicts. Uses independent judgment. Keeps supervisor informed of progress, including potentially controversial matters or significant issues.
• Orders and stages materials and equipment; reports challenges to supervisor in a timely manner to ensure program success.
• Trains work crew in maintenance procedures, techniques, and safety standards; instructs crew in proper use and maintenance of equipment and tools; works with supervisor to address performance deficiencies.
• Performs administrative activities including activity reports; review daily timesheet for completeness, equipment tracking, maintains inventory of materials, equipment, and tools.
• Lead person for interviews and makes recommendations for hire of seasonal positions and assists with interviews of Maintenance Worker positions. Assists in the development of performance evaluation for Maintenance Workers.
• Responds to submitted complaints and concerns. Provides good customer service, and responses to residents and business community in a timely fashion.
• Responds to after hour emergencies; responds as essential personnel and leads crew during severe weather operations.
• Provides support to the Department and other City departments on matters as directed; attends and participates in professional group meetings; maintains awareness of new trends and developments in their field of assignment; may serve as staff on a variety of committees.
• Maintains reasonable, predictable, and regular attendance during standard work week; maintains absolute confidentiality of work-related issues, client records and City information; performs related duties as required or assigned.

Skills

Team leadership

Scheduling

Field supervision

Communication

Problem solving

Safety awareness

Documentation

Education

High School diploma or GED

4 years public works maintenance experience

Job description

Basic Function

Under the direction of a Public Works Maintenance Operations Supervisor, the employee occupying this position is the lead worker assigned to a team of Public Works Department (PWD) maintenance crews. Work involves evaluating all in-progress maintenance activities and conducting assessments upon completion to ensure compliance with quality, quantity, environmental standards, and best management practices. Maintenance Operations Leads are cross trained to substitute for one another as needed.

Distinguishing Characteristics

The Maintenance Operations Lead is distinguished from the Maintenance Operations Worker Classification by providing field supervision, the requirement for coordinating and monitoring the work of the lower-level classifications and coordination of daily schedule with Public Works Maintenance Operations Supervisor. Including greater level of responsibility with extensive technical knowledge of PWD work procedures and programs.

Representative Duties

• Functions as the lead worker for a crew of Maintenance Workers. Performs daily work activities and duties that may vary according to job assignment. Performs Maintenance Operations Worker duties as needed to meet workload demand.
• Works closely with a Public Works Maintenance Operations Supervisor in the development of work programs, including identifying projects and creating daily schedules.
• Per daily schedule, assigns and closes service requests, inspections and work orders to Maintenance Workers within the City's public asset maintenance and management system.
• Reviews daily field activities to ensure quality and quantity of work, and reviews compliance efforts concerning policies, regulations, procedures, environmental standards, and best management practices.
• Responsible for coordinating all work in the field and resolving conflicts. Uses independent judgment. Keeps supervisor informed of progress, including potentially controversial matters or significant issues.
• Orders and stages materials and equipment; reports challenges to supervisor in a timely manner to ensure program success.
• Trains work crew in maintenance procedures, techniques, and safety standards; instructs crew in proper use and maintenance of equipment and tools; works with supervisor to address performance deficiencies.
• Performs administrative activities including activity reports; review daily timesheet for completeness, equipment tracking, maintains inventory of materials, equipment, and tools.
• Lead person for interviews and makes recommendations for hire of seasonal positions and assists with interviews of Maintenance Worker positions. Assists in the development of performance evaluation for Maintenance Workers.
• Responds to submitted complaints and concerns. Provides good customer service, and responses to residents and business community in a timely fashion.
• Responds to after hour emergencies; responds as essential personnel and leads crew during severe weather operations.
• Provides support to the Department and other City departments on matters as directed; attends and participates in professional group meetings; maintains awareness of new trends and developments in their field of assignment; may serve as staff on a variety of committees.
• Maintains reasonable, predictable, and regular attendance during standard work week; maintains absolute confidentiality of work-related issues, client records and City information; performs related duties as required or assigned.

Knowledge Of

• Public Infrastructure asset management principles.
• Fleet operations and maintenance needs
• Methods, materials, and equipment used in infrastructure construction and maintenance repair.
• Department policies, objectives, and goals.
• Materials, equipment, and methods used in traffic control signing and marking operations; Manual on Uniform Traffic Control Devices (MUTCD).
• Traffic laws and regulations involved in truck and equipment operations.
• National Pollution Discharge Elimination System (NPDES) spill response and illicit discharge standards and regulations; proper Best Management Practices (BMP) during possible contamination scenarios.
• Irrigation systems, turf management and Pesticide applications.
• Proper use and storage of chemicals, including OSHA Safety Data Sheets (SDS) for hazardous chemicals used in the workplace.
• Correct usage of English grammar, spelling, punctuation, and vocabulary.
• Modern office practices, procedures and equipment including personal computers, utilizing relevant software affecting assigned work.
• City geography, traffic patterns, streets, landmarks, and facility locations.

Skill In

• Establishing and maintaining effective working relationships with coworkers, vendors, and the public.
• Assigning and scheduling work and overseeing work crew(s).
• Using initiative and independent judgment within established procedural guidelines.
• Identifying maintenance needs and mechanical problems and taking corrective actions.
• Inspecting infrastructure and equipment; determining maintenance priorities.
• Effectively organizing and expressing ideas through oral and written communications.
• Compiling and preparing a variety of records, files, and reports.

Ability To

• Consistently demonstrate and actively support the identified values of the City of SeaTac: Service, Integrity, Teamwork and Accountability.
• Communicate fleet maintenance requirements to vendor
• Monitor maintenance activities to assure efficient, safe and effective working condition of Public Works maintenance crew(s).
• Understand and carry out moderately complex oral and written instructions.
• Effectively communicate orally, present information and respond to questions from managers, employees, and the public.
• Analyze situations accurately and adopt an effective course of action.
• Recognize occupational hazards and utilize standard safety practices.
• Respond to after hour emergencies.

Required Education And Experience

• High School diploma or GED.
• Four (4) years of increasingly responsible public works maintenance, repair and construction experience.

OR

• A combination of experience and training that provides the candidate with the knowledge and skills to perform the job.

Medical Benefits/Life Insurance

• Regence Medical Insurance: choice of a copay or High Deductible Plan with option of a Health Savings Account
• Kaiser Permanente with a Deductible
• Choice of Delta Dental of Washington or Willamette Dental Group for Employer Paid Dental Plans
• VSP is Employer Paid Vision Plan
• Employer Paid Basic Life Insurance and Accidental Death and Dismemberment Insurance with the Hartford Insurance Company
• Employer Paid Long Term Disability with Standard Insurance
• Employee Assistance Program with Compsych

Retirement

Employees are enrolled in the State of Washington Department of Retirement Systems Plan (PERS); employee and employer contribute to the plan.

Social Security Replacement

The City contributes 5.058% to the 401a Social Security Replacement Plan with MissionSquare 401a. Employee contributes 6.2%.

Deferred Compensation

Employees have the option of contributing to an MissionSquare 457 plan.

Paid Leave

• Accrue 8 hours of sick leave per month
• Accrue 8 hours of vacation leave per month
• 11 paid holidays; 2 floating holidays per year
• Management leave for exempt personnel

Tuition Reimbursement

employees are eligible to participate after completion of their probationary period.

Wellness Program

Fun and engaging wellness activities to encourage a healthy work place.

Commuter Trip Reduction Program

The City provides incentives to reduce single occupancy vehicle commute, and provides a monthly pass up to $100 to cover transit needs.