Maintenance Manager - Manhattan, NY (West 96th)

Equity Residential; New York (NY); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Rent discount

Overtime pay

Performance incentives

Paid vacation and company holidays

Team member housing discounts

Job summary

Vivmark Residential is seeking a Maintenance Manager to lead a high-performing team, partner with the Community and Property Manager, and ensure adherence to Equity standards while assisting with tasks. You will analyze the property's financial performance and help perform scheduled maintenance with regular status reports.

This onsite role includes a Monday–Friday schedule with a 9am–6pm shift and rotating on-call emergencies; a 100% rent discount for the apartment is provided.

Qualifications

• Residential apartment service management experience, supporting over 250 units.
• Extensive Hands-on maintenance experience in plumbing, electrical, appliance, boiler and HVAC/PTAC.
• Minimum of three years of leading and managing a service team (mentoring, coaching, training, development, driving performance).
• Experience providing fiscal oversight over property service management: expense mitigation, budget oversight, inventory costs & control.
• Knowledge of federal and state apartment housing laws
• Experience working in a Unionized Environment
• A valid driver's license with reliable transportation for job-related driving
• Computer literacy and effective communication skills; must communicate in English for work purposes
• Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC PTAC equipment and perform interior repairs and painting
• Able to work any assigned shift including weekends; on-call emergencies after hours
• Ability to perform physical activities; lifting up to 50 lbs and manual tasks
• Use of personal smartphone for job tasks with company security requirements

Responsibilities

• Partner with the Community Manager to achieve property objectives.
• Manage a service team and ensure adherence to Equity standards; address resident service requests.
• Assist team with maintenance tasks and prepare market-ready apartments.
• Provide financial reporting and advise on expense minimization.
• Collaborate with the Property Manager on capital improvements and inventory control.
• Perform scheduled maintenance and prepare status reports.

Education

High School diploma or equivalent

Job description

Job Description

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.

As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members' growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.

The best people want to work here. We hope you're one of them.

We Offer: A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

What You'll Be Doing

As a Maintenance Manager, your day-to-day will involve partnering with the Community and Property Manager to cultivate a high-performing team, ensuring adherence to Equity standards and assisting them with their tasks as needed. Additionally, you will analyze the financial performance of the property and help perform scheduled maintenance while providing regular status reports.

• Partnering with the Community Manager to achieve property objectives
• Managing a team that adheres to Equity standards, handling resident service requests promptly and safely
• Assisting your team with performing various maintenance tasks and preparing market-ready apartments
• Financial reporting & following community budget, making recommendations for expense minimization
• Collaborating with the Property Manager on capital improvements and overseeing inventory control and fiscal responsibility
• Performing scheduled maintenance and preparing status reports
• Working schedule: Monday-Friday: 9am-6pm & Rotating emergency on call
• This role is based onsite-an apartment will be supplied with a 100% rent discount

What You'll Need To Thrive

• Residential apartment service management experience, supporting over 250 units.
• Extensive Hands-on maintenance experience in areas including, but not limited to plumbing, electrical, appliance, boiler and HVAC/PTAC is necessary.
• Minimum of three years of leading and managing a service team (providing mentoring, coaching, training, & development, as well as driving performance against standards and issuing discipline as needed)
• Experience providing fiscal oversight over the property service management: Expense mitigation, budget oversight, inventory costs & control.
• High School diploma or equivalent
• Knowledge of federal and state apartment housing laws
• Experience working in a Unionized Environment
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the team member will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Computer literacy and effective communication skills; Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
• Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC PTAC equipment and perform interior repairs and painting required.
• Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. A telephone number where you can be reached after-hours must be provided to your manager.
• Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs.
• Service team members, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software.

Bonus Qualifications

• Managing team members in a union environment
• Working with financials of a property (Budgets)
• Driving resident satisfaction

Pay Rate: $36.63 - $40.70/hour

• This role is based onsite-an apartment will be supplied with a 100% rent discount
• Team members are eligible for overtime pay and performance incentives.
• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.