Maintenance Manager - Commons Park West

Holland Residential LLC; Denver (CO); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health care benefits

401(k) with employer match

Paid Time Off

Housing discounts

Tuition reimbursement

Job summary

Holland Residential LLC seeks an experienced Maintenance Manager to lead the Commons Park West maintenance team in Denver, CO. You’ll oversee day-to-day upkeep, supervise staff, coordinate vendors and ensure the property stays within budget and meets safety and quality standards.

Required: high school diploma, five years in property maintenance with supervisory experience; boiler certification preferred. You’ll inspect systems, enforce safety programs, manage service requests and deliver

Qualifications

• High school diploma or equivalent is required.
• Minimum of five years of property management maintenance experience with at least one year in a supervisory role.
• Boiler certification preferred.

Responsibilities

• Supervise maintenance team and outside contractors to complete tasks on schedule.
• Ensure timely unit turns and inspections to company standards.
• Inspect grounds and systems daily to maintain safety and curb appeal.
• Monitor property budget and provide input for future budgets.
• Recruit, hire and train staff; coach performance with the Property Manager.
• Ensure life safety/compliance inspections and promote safe work practices.
• Maintain inventory of supplies and equipment.
• Address resident concerns and uphold excellent customer service.

Skills

HVAC knowledge

Electrical repair

Plumbing

Carpentry

Leadership

Budgeting

Vendor management

OSHA knowledge

Communication

Education

High school diploma or equivalent

Boiler certification (preferred)

Tools

Microsoft Office

Job description

Salary range: $35.00 - $42.00 per hour, plus potential bonus. Housing discounts may be available dependent on the property, ownership approval, and unit availability.

Holland is seeking an experienced and collaborative Maintenance Manager to help lead our property maintenance team at our established community, Commons Park West, in Denver, Colorado. The Maintenance Manager is responsible for the day-to-day maintenance operations and physical upkeep of their assigned property in accordance with Holland Partner Group’s Core Values. This individual monitors the work of the maintenance team and works directly with the property manager to source vendors and maintain the property’s budget. The Maintenance Manager works under limited supervision with moderate decision-making authority.

ESSENTIAL JOB FUNCTIONS

• Ensure that maintenance team is completing daily tasks, such as service requests and repairs in a timely manner.
• Ensure that unit turns are completed timely, to company standards and inspected upon completion.
• Inspect grounds, buildings and other community features daily to ensure functionality of building systems, minimize liability concerns and ensure excellent curb appeal at all times. Offer recommendations for community capital improvements or repairs.
• Ensure maintenance costs remain within allotted property budget and provide input on expenses for future budgets to Property Manager.
• Prepare staffing and site-specific upkeep schedules to ensure work is completed in a timely manner while remaining within budgetary guidelines. Supervise other maintenance staff and the work performed by outside contractors.
• Work with the Property Manager to address any maintenance-related resident concerns.
• Maintain a proper inventory of supplies and tools sufficient for providing service and maintenance to the property.
• Follow all preventative and routine maintenance programs and guidelines to minimize emergency repairs and service requests.
• Adhere to established safety programs, policies and procedures; promote safe work practices among employees.
• Ensure life safety and compliance inspections (e.g., lighting, trip hazards, egress doors) of the community are completed on a regular basis including those mandated by Holland Residential or ownership entity and jurisdictional authorities (fire marshal, OSHA, local municipality, etc.).
• Assist with recruiting, hiring and training of quality staff; recommend promotions and terminations to Property Manager when necessary.
• Support the Property Manager with performance documentation and coaching of maintenance staff.
• Maintain an excellent and professional customer service relationship with all residents and coworkers to ensure excellent inside customer service, teamwork and accountability.
• Participate in company training classes and meetings.
• Always Represent Holland Partner Group in a professional manner.
• Conform to company apparel standards and set a positive example for all associates.
• Perform all other duties as directed and assist the overall team effort in any way possible.

JOB REQUIREMENTS

Education: High school diploma or equivalent is required.

Experience: Minimum of five years of previous experience in property management maintenance, other building maintenance or related trade required. One year of previous supervisory experience required. Experience working at Holland in a maintenance capacity may be considered in lieu of industry experience. For properties five years or older, renovation experience may be required. Boiler certification, preferred.

Knowledge, Skills and Abilities Required:

• Knowledge of general maintenance processes and methods.
• Ability to accurately perform basic to intermediate mathematical functions.
• Ability to perform general maintenance repair tasks without endangering oneself or others.
• Basic carpentry, drywall and painting skills.
• Intermediate to advanced skill in HVAC, plumbing, electrical and appliance repair.
• Basic knowledge and understanding of Fire Suppression Systems.
• Ability to safely use tools and general maintenance equipment.
• Strong verbal and written communication skills.
• Excellent organizational and leadership abilities.
• Knowledge of risk management, OSHA and SDS.
• Proficient in Microsoft Office suite and ability to learn new on-site software systems.
• Ability to tolerate stressful situations.

Attendance

This full-time position requires the ability to work any of the seven days of the week, 52 weeks of the year. Additional hours or overtime may be required. Position requires the incumbent to serve on-call. Scheduled work shift will be based on property needs as determined by Holland Residential.

Equipment

Incumbent must provide own hand tools unless prohibited by state law (including but not limited to; side cutting pliers, needle nose pliers, combination jaw pliers, crescent wrench, channel locks, screwdriver set, plain face claw hammer, tape measure, electrical tester, utility knife, drywall saw, flashlight and tool carrier).

Physical Requirements

To successfully perform the essential functions of this role, this individual must have the ability to: sit, stand, reach, bend and stoop for extended periods of time; walk on uneven surfaces and climb multiple flights of stairs daily. Must have mobility and flexibility to work in confined spaces and use ladders to heights of up to nine feet. This role requires the ability to lift and/or move up to 50 pounds of force on a frequent basis and up to 100 pounds of force on seldom basis. Must have hearing and visual ability to observe and detect signs in an emergency situation.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Some physical discomfort due to temperature, atmospheric conditions and noise may occur and employee must have ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit. May encounter frequent interruptions throughout the day. Additionally, there is potential exposure to communicable diseases through frequent contact with public. There is also potential exposure to chemicals, electric shock, mechanical parts or machines and fire.

This position also requires:

• Other licenses and certifications as required by state law and other governing authorities.
• Fluency in English both verbally and non-verbally.

Benefits

• health care benefits (Medical, Dental, Vision, HSA, FSA)
• income replacement (Long-term Disability)
• retirement savings through our 401(k), including employer match
• Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA)
• Employee Assistance Program (EAP) and Tuition Reimbursement
• Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays
• Volunteer Time Off (VTO)
• generous Sabbatical after every 5 years of service
• profit share programs
• housing discounts may be available dependent on the property, ownership approval, and unit availability

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.