Maintenance Manager

Bozzuto; Philadelphia (Philadelphia County); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness benefits

Paid time off

401k with company match

Tuition reimbursement

Diversity and inclusion programs

Job summary

Bozzuto is seeking a Maintenance Manager to lead a skilled maintenance team across our residential properties. You will oversee ticket resolution, capital projects, and preventative maintenance while ensuring safety, compliance, and high resident satisfaction.

You’ll manage vendor relations, mentor technicians, and coordinate on-call coverage to support 24/7 operations. This role requires strong communication and a builder’s mindset within a dynamic, service‑oriented environment.

Qualifications

• 7+ years of experience in facilities and/or residential building maintenance
• 3+ years of supervisory experience and a track record of hiring, developing and retaining high performing teams
• HVAC, EPA and/or NAPE certification
• Knowledge of risk management, OSHA and MSDS
• Advanced level of skill in HVAC, plumbing, electrical and appliance repair
• Basic carpentry, drywall and painting skills
• Exposure to complex mechanical systems such as central plant, split systems, boilers and chillers
• A safety mindset and an eye for detail
• A builder’s mentality (know it like you built it!)
• Excellent communication skills, both written and verbal
• A sharp professional appearance
• Intermediate proficiency with the Microsoft Office suite and comfort using various technology platforms, apps and computer programs
• Availability for emergency situations at the property, including an on-call rotation
• The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly, climb stairs, use ladders and work in varying weather conditions

Responsibilities

• Lead by example and be a role model for Bozzuto's standards and culture
• Hire, develop and provide on-the-job and classroom education opportunities to techs and associates
• Address resident service tickets with timely follow up and thorough completion
• Resolve maintenance issues in HVAC, electrical, plumbing and appliance repair
• Manage make-ready and turnover process to lease units
• Execute preventative maintenance programs to preserve building value
• Maintain building appearance and safety through upkeep and grounds care
• Sustain peak efficiency of all property components
• Ensure compliance with building, county and safety codes
• Lead cost-effective capital improvements and projects
• Establish and manage vendor relationships and budgets
• Support 24/7 emergency coverage with staffing

Skills

Supervisory experience

HVAC expertise

Communication skills

Safety mindset

Microsoft Office proficiency

Education

Trade education

Tools

HVAC systems

Job description

At Bozzuto, every team member shares a deep commitment to doing good for those around us . We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.

Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.

Primary Responsibilities

As a Maintenance Manager, your primary responsibilities include:

• Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Bozzuto
• Dedicating time to hiring, developing and providing on-the-job and classroom education opportunities to techs and community care associates
• Showing care and concern for our residents through timely follow up and meticulous completion of their apartment service tickets
• Resolving maintenance issues in the area of HVAC, electrical, plumbing and appliance repair
• Managing the make-ready and apartment turnover process with attention to detail and timeliness so apartments can be leased and new residents can move in
• Preserving the value of the building by consistently executing on preventative maintenance programs
• Preserving the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance
• Sustaining peak efficiency operation levels for all property components
• Adhering to applicable building, county and safety codes/standards, while running an accident-free operation
• Ensuring completion of annual building systems inspections required by the jurisdiction
• Leading cost-effective capital improvement and special projects
• Establishing and managing vendor relationships and projects within budget parameters
• Reinforcing monthly staffing schedules, ensuring 24/7 emergency coverage

What You Bring to Us:

• An education in the trades and 7+ years of experience in facilities and/or residential building maintenance
• 3+ years of supervisory experience and a track record of hiring, developing and retaining high performing teams
• An HVAC, EPA and/or NAPE certification
• Knowledge of risk management, OSHA and MSDS
• Advanced level of skill in HVAC, plumbing, electrical and appliance repair
• Basic carpentry, drywall and painting skills
• Exposure to complex mechanical systems such as central plant, split systems, boilers and chillers
• A safety mindset and an eye for detail
• A builder’s mentality (know it like you built it!)
• Excellent communication skills, both written and verbal
• A sharp professional appearance
• Intermediate proficiency with the Microsoft Office suite and comfort using various technology platforms, apps and computer programs
• Availability for emergency situations at the property, including an on-call rotation
• The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly, climb stairs, use ladders and work in varying weather conditions

This position is eligible for additional bonus opportunities.

Salary Range

$90,000—$105,000 USD

When you join Bozzuto, you’re not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Working on our team and in this position, you can expect:

• Competitive compensation.
• Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
• Paid leave. We provide 20 days of paid time off plus holidays.
• Retirement planning. We offer a 401k program with a company match.
• Tuition reimbursement. Plus, many other programs to support career development and growth.
• A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Bozzuto is proudly an Equal Opportunity Employer.

Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.