Maintenance Manager

lifestylecommunities; New Albany (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with company match

Competitive PTO

Parental and family leave

Career growth opportunities

Job summary

Lifestyle Communities is seeking a Maintenance Manager in New Albany, OH to lead facilities operations across a luxury apartment community. You will supervise maintenance staff, manage work orders, and ensure safety and quality in daily tasks.

You will drive preventative maintenance, vendor partnerships, and capital projects while supporting resident events and service standards to deliver an exceptional living experience.

Qualifications

• High school diploma or equivalent is required.
• HVAC Certification is required; EPA 608 and OSHA 10 certifications preferred.
• 2+ years in residential apartment or facilities management with a maintenance team.

Responsibilities

• Oversees maintenance technicians and groundskeepers, prioritizes and completes work orders.
• Handles emergency service calls on a rotation; coordinates seasonal snow removal.
• Develops team members in maintenance skills such as appliance repair and HVAC troubleshooting.
• Creates and executes preventative maintenance programs.
• Manages vendor relationships and supports capital projects.
• Supports resident events and maintains customer satisfaction scores as per standards.

Skills

Maintenance management

Team leadership

Customer service

Time management

Problem solving

Attention to detail

Education

High school diploma or equivalent

HVAC Certification

EPA 608

OSHA 10

Tools

Driver's license

Equipment operation

GOLF cart operation

Maintenance vehicles

Job description

• Team Member Title: Maintenance Manager
• Location: New Albany, Ohio
• Team: Property Management
• Team Member Description: Full Time

Who We Are:

Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong.

Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?

The Team You Will Join:

At the heart of LC is our vision to create community. Lifestyle Communities' (LC) Home team does just that. You'll join a dynamic team committed to activating the company's purpose each day by building meaningful connections and putting our customers first. You'll push past the status quo to provide an experience that's unmistakably LC.

The Difference You Will Make:

The Facilities & Maintenance team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role, you'll manage the facilities and maintenance operations at one of our luxury apartment communities, while guiding a team of direct reports to impact .

Who You Are:

• Oversees maintenance technician(s) and groundskeeper(s), manages prioritization of and execution of work order requests, and maintains inventory and supplies.
• Handles emergency service calls on a rotational basis and ensures community grounds are clean and free of debris and assists with seasonal work such as snow removal.
• Develops team members in maintenance skill set up to include appliance repair, unit make ready, plumbing, HVAC troubleshoot, etc.
• Creates and executes preventative maintenance programming.
• Manages and builds vendor relationships at assigned asset and assists in the management of capital projects.
• Supports hosting resident events and collaborates with the team to facilitate and organize events and ensures customer satisfaction scores are maintained at assigned asset to the company standard.

What You'll Bring:

• High school degree or equivalent.
• HVAC Certification required, EPA 608, OSHA 10 certification
• 2+ years of previous residential apartment or facilities management experience required and experience managing a maintenance team within an urban multi-family property required.
• Proven customer experience delivery necessary. Strong time management skills and attention to detail needed. Strong decision-making and problem-solving skills needed.
• Hold a valid, unrestricted driver's license and ability to operate company equipment, including but not limited to golf carts and maintenance vehicles.
• Ability to operate tools and equipment in accordance to safety guidelines at all times is essential.

How We'll Take Care of You:

• Full Suite of Health Benefits
• Retirement Plan with Company Match
• Competitive PTO policy
• Generous parental and family leave
• Strong Company Culture
• Career Growth Opportunities
• Community Engagement and Volunteerism

Lifestyle Communities (LC) is an Equal Opportunity Employer.