Maintenance Manager

Lifestyle Property Management, Ltd.; New Albany (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Parental leave

Career growth

Job summary

Lifestyle Communities (LC) is seeking a Maintenance Manager to oversee the facilities and maintenance operations at a luxury apartment community, guiding a direct reports team to uphold high standards of service and safety.

You will manage work orders, handle emergency calls on a rotation, develop team skills, coordinate with vendors on capital projects, and support resident events to sustain customer satisfaction at LC.

Qualifications

• High school diploma or equivalent required.
• HVAC Certification (EPA 608) and OSHA 10 certification required.
• 2+ years of residential apartments or facilities management experience with a maintenance team.
• Proven customer service delivery experience.
• Strong time management and attention to detail.
• Strong decision-making and problem-solving skills.
• Valid, unrestricted driver’s license and ability to operate maintenance vehicles.
• Ability to operate tools and equipment safely.

Responsibilities

• Oversees maintenance technicians and groundskeepers; prioritizes and completes work orders.
• Handles emergency service calls on a rotation and assists with snow removal.
• Develops maintenance skills in team members (appliance repair, plumbing, HVAC, etc.).
• Creates and executes preventative maintenance programs.
• Manages vendor relationships and assists with capital projects.
• Supports hosting resident events and maintains customer satisfaction scores.

Skills

Customer service

Time management

Decision making

Problem solving

Driver's license

Safety awareness

Education

High school diploma or equivalent

HVAC Certification (EPA 608)

OSHA 10 Certification

Job description

Job Description

• Team Member Title: Maintenance Manager


• Location: New Albany, Ohio


• Team: Property Management


• Team Member Description: Full Time

Who We Are

Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?

The Team You Will Join

At the heart of LC is our vision to create community. Lifestyle Communities' (LC) Home team does just that. You'll join a dynamic team committed to activating the company's purpose each day by building meaningful connections and putting our customers first. You'll push past the status quo to provide an experience that's unmistakably LC.

The Difference You Will Make

The Facilities & Maintenance team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role, you'll manage the facilities and maintenance operations at one of our luxury apartment communities, while guiding a team of direct reports to impact .

Who You Are

• Oversees maintenance technician(s) and groundskeeper(s), manages prioritization of and execution of work order requests, and maintains inventory and supplies.


• Handles emergency service calls on a rotational basis and ensures community grounds are clean and free of debris and assists with seasonal work such as snow removal.


• Develops team members in maintenance skill set up to include appliance repair, unit make ready, plumbing, HVAC troubleshoot, etc.


• Creates and executes preventative maintenance programming.


• Manages and builds vendor relationships at assigned asset and assists in the management of capital projects.


• Supports hosting resident events and collaborates with the team to facilitate and organize events and ensures customer satisfaction scores are maintained at assigned asset to the company standard.

What You'll Bring

• High school degree or equivalent.


• HVAC Certification required, EPA 608, OSHA 10 certification


• 2+ years of previous residential apartment or facilities management experience required and experience managing a maintenance team within an urban multi-family property required.


• Proven customer experience delivery necessary.


• Strong time management skills and attention to detail needed.


• Strong decision-making and problem-solving skills needed.


• Hold a valid, unrestricted driver's license and ability to operate company equipment, including but not limited to golf carts and maintenance vehicles.


• Ability to operate tools and equipment in accordance to safety guidelines at all times is essential.

How We'll Take Care of You

At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team:

• Full Suite of Health Benefits


• Retirement Plan with Company Match


• Competitive PTO policy


• Generous parental and family leave


• Strong Company Culture


• Career Growth Opportunities


• Community Engagement and Volunteerism

Lifestyle Communities (LC) is an Equal Opportunity Employer.

Lifestyle Communities (LC) is an Equal Opportunity Employer.

The LC Difference

At Lifestyle Communities, we're here to connect. It's core to who we are. We believe in it so much that we built a company on it. Our determination, speed and drive turns impossible to possible. We design, build and activate shared spaces with human connection at the heart, because we all want to be part of something bigger than ourselves. And together, we are. We will never settle. We will bring people together. Inspire a sense of belonging. Build a connection.