Maintenance Manager

StoryPoint Group; Naperville (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

StoryPoint Group is seeking a Maintenance Lead to supervise the maintenance staff, manage workloads, and ensure facilities are kept up to code. You will oversee budgeting, scheduling, and contractor coordination while maintaining records. Strong leadership and organizational skills are essential.

This role requires the ability to train staff on policies, enforce safety standards, and work under pressure. The position emphasizes continual improvement and effective cross‑department collaboration.

Qualifications

• State Builder’s License and HVAC certification preferred; Valid driver’s license required (no restrictions).
• Basic computer skills are required.
• Considerable knowledge of building maintenance practices, tools, safety standards.
• Strong communication skills, both written and verbal.
• Demonstrated leadership abilities; able to train staff on policies and responsibilities.
• Ability to work under pressure and enforce safety regulations.
• Excellent organizational skills with schedules and records; follow client direction precisely.

Responsibilities

• Supervises maintenance staff by determining workloads and schedules.
• Evaluates staff and makes hiring or termination recommendations; motivates staff to provide quality service.
• Maintains facilities in accordance with local and state building codes.
• Manages maintenance departments in terms of cost, methods, staffing; ensures budgets and schedules.
• Provides technical knowledge for maintenance projects; prepares service estimates and maintains budgets.
• Develops policies with President to meet departmental goals.
• Negotiates sub-contractor contracts and inspects work for safety.
• Ensures preventative maintenance is carried out on schedule and maintains equipment records.
• Establishes relationships with employees, vendors, and the public.
• Strives for continual improvement of the organization.

Skills

State Builder’s License

HVAC certification

Valid driver’s license

Basic computer skills

Strong written and oral communication

Leadership abilities

Staff training capability

Ability to work under pressure

Attention to detail

Organized with schedules and records

Job description

Required Experience

• State Builder’s License and HVAC certification preferred; Valid driver’s license required (no restrictions).
• Basic computer skills are required
• Considerable knowledge of practices, methods, and techniques pertaining to building and facilities maintenance and repair; Considerable knowledge of the tools and equipment associated with the building maintenance and construction trades; Considerable knowledge of safety standards and precautions.
• Strong written and oral communication skills; Sound problem solving skills.
• Demonstrate strong leadership abilities; Ability to train staff on company policies as well as on their job responsibilities.
• As a Maintenance Lead you must be able to work well under pressure and enforce security/safety regulations.
• Very organized since this job entails maintaining schedules and records; excellent attention to detail and the ability to concisely follow client direction.

Primary Responsibilities

• Supervises maintenance staff by determining workloads and schedules.
• Evaluates staff and makes hiring or termination recommendations; Manages and motivates staff to provide quality service.
• Maintains established facilities in accordance with local and state building codes.
• Manages activities of all maintenance departments in terms of cost management, methods, and staffing. Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Provides technical knowledge and skills for maintenance projects and assist when needed (self-perform); Prepares service estimates based on labor, material, and machine costs and maintain budgets for individual projects; Performs periodic reports including cycle time reports on work order completion rates.
• Develops and implements policies and procedures with President to develop departmental goals.
• Negotiates sub-contractor contracts and inspects a contractor’s work to ensure that safe work practices and operating procedures have been followed.
• Ensures that preventative maintenance procedures are carried out on a scheduled basis and completes maintenance records for equipment; Recommends replacement of equipment whenever necessary and evaluates new equipment for its durability and value.
• Establishes and maintains effective working relationships with other employees, vendors, and general public.
• Work toward continual improvement of the overall organization.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer