Maintenance Manager

Heritage Hill Property Management; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k) with match

Life insurance

Paid vacation

Certifications reimbursement

Tool program

Rent discount

Performance bonus

Career progression

Job summary

Heritage Hill Property Management in St. Louis is seeking a Maintenance Manager to lead the on-site maintenance operations, ensuring a safe, well-maintained community and a positive resident experience.

You will troubleshoot HVAC, plumbing, electrical issues, coach a team, plan preventive maintenance, manage expenses, and coordinate vendors while maintaining property standards.

Qualifications

• 5+ years of hands-on maintenance, facilities, or skilled-trades experience.
• Demonstrated experience leading, coaching, or mentoring a maintenance team or crew.
• Strong working knowledge of HVAC, plumbing, electrical, appliances, and general building repairs.
• Ability to diagnose problems and make sound repair-vs.-replace decisions.
• Experience prioritizing multiple work orders, turns, projects, and competing property needs.
• Comfortable using technology and maintenance/work-order systems to manage and track work.
• Experience managing maintenance expenses, vendors, and/or budgets.
• Clear communication and a resident-focused approach to service.
• Ownership mindset — someone who sees a problem, takes responsibility, and follows it through to resolution.
• Flexibility to respond to changing priorities and emergency/on-call needs.
• High school diploma or GED required
• Ability to reliably commute to and around the property as required for the role

Responsibilities

• Lead field maintenance and troubleshoot HVAC, plumbing, electrical and appliance issues with your team.
• Develop and coach maintenance staff to improve technical skills and performance.
• Own service and make-ready performance, ensuring timely, accurate work.
• Plan preventive maintenance, upcoming turns, and property priorities.
• Manage maintenance expenses and make repair-vs.-replace decisions.
• Oversee vendors and contractors, balancing quality, cost and urgency.
• Use maintenance systems and data to track work orders, turns, costs and results.
• Maintain property standards through regular inspections and proactive maintenance.
• Collaborate with Property Management to improve operations and resident experience.
• Respond to emergency maintenance needs and participate in on-call rotation.

Education

High school diploma or GED

Job description

Build a career worth owning.

Heritage Hill Property Management is hiring a Maintenance Manager to lead maintenance operations at one of our St. Louis apartment communities.

We’re looking for more than a great technician. We need a hands-on maintenance leader who can troubleshoot problems, lead and develop a team, plan ahead, manage costs, and take ownership of the overall condition and performance of the property.

If you know how to get the work done and help a team get better at doing it, this could be your next step.

Why This Role Matters

As Maintenance Manager, you’ll own the day-to-day maintenance operation of the community while partnering closely with the Property Manager to deliver a safe, well-maintained property and a great resident experience. You’ll be responsible for:

• Leading from the field — troubleshooting HVAC, plumbing, electrical, appliance, and general maintenance issues alongside your team when needed
• Leading and developing your team by setting priorities, coaching performance, and building technical skills
• Owning service and make-ready performance, ensuring work is completed efficiently, accurately, and on time
• Planning ahead for preventive maintenance, upcoming turns, projects, staffing needs, and property priorities
• Managing maintenance expenses and making smart repair-vs.-replace decisions that protect the property's budget
• Managing vendors and contractors while balancing quality, cost, and urgency
• Using maintenance systems and data to track work orders, turns, costs, and results
• Maintaining property standards through regular inspections and proactive identification of maintenance needs
• Partnering with Property Management to solve problems, improve operations, and deliver a positive resident experience
• Responding to emergency maintenance needs and participating in the property's on-call rotation

What We Offer

• Competitive pay
• Full health benefits — Medical, Dental & Vision
• 401(k) with 3% company match
• Company-paid life insurance
• Paid vacation and holidays
• Paid certifications and professional development
• Tool purchase program
• Rent discount potential
• Performance-based bonus opportunities
• A real career path in Maintenance — with opportunities to continue growing into senior and regional leadership roles

Requirements

What We're Looking For

• 5+ years of hands-on maintenance, facilities, or skilled-trades experience, with strong HVAC experience preferred
• Demonstrated experience leading, coaching, or mentoring a maintenance team or crew
• Strong working knowledge of HVAC, plumbing, electrical, appliances, and general building repairs
• Ability to diagnose problems and make sound repair-vs.-replace decisions
• Experience prioritizing multiple work orders, turns, projects, and competing property needs
• Comfortable using technology and maintenance/work-order systems to manage and track work
• Experience managing maintenance expenses, vendors, and/or budgets
• Strong problem-solving and decision-making skills
• Clear communication and a resident-focused approach to service
• An ownership mindset — someone who sees a problem, takes responsibility, and follows it through to resolution
• Flexibility to respond to changing priorities and emergency/on-call needs
• High school diploma or GED required
• Ability to reliably commute to and around the property as required for the role

Physical Requirements

This is an active, hands-on maintenance leadership position. Team members must be able to:

• Frequently lift and carry up to 50 lbs., including tools, equipment, appliances, and supplies
• Occasionally lift or move up to 100 lbs. with assistance or appropriate equipment
• Stand and walk for extended periods throughout the workday
• Regularly bend, kneel, squat, reach, and work overhead
• Frequently climb stairs and ladders, including extension ladders
• Work in tight or confined spaces as required for repairs
• Push and pull equipment, carts, appliances, or furniture
• Use hand and power tools requiring fine motor skills and manual dexterity

Ready to Lead From the Front?

If you’re an experienced maintenance professional who’s ready to lead people, own results, and continue growing your career, we want to hear from you.