Maintenance Lead Technician

ARCAN Capital; Hilton Head Island, Bluffton (SC, SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Medical, dental, and vision

Two weeks paid vacation

5 days PTO/Sick leave

Matching 401k program

Job summary

ARCAN Capital is seeking a Lead Maintenance Technician in Hilton Head Island. This role involves preparing apartments, performing routine and emergency maintenance, and ensuring the community is well-maintained. The candidate should possess advanced knowledge of HVAC, plumbing, and electrical systems, along with strong customer service skills. Preferred qualifications include 3+ years of experience and relevant certifications. Offers competitive compensation including medical benefits and paid time off.

Qualifications

• Must be at least 18 years old.
• Advanced knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems.
• Strong customer service skills with a passion for assisting residents.
• Excellent communication, problem-solving, and interpersonal abilities.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational and time-management skills.
• Willingness to work a flexible schedule, including on-call hours, weekends, and holidays.

Responsibilities

• Prepares Market Ready apartments including painting and repairs.
• Perform routine maintenance and repair on community equipment.
• Responds to all repair requests from residents in a timely manner.
• Reports maintenance concerns on vacant units and common areas.
• Delivers superior customer service and represents the company professionally.
• Work with vendors for landscaping and repair needs.

Skills

HVAC knowledge

Plumbing skills

Electrical skills

Carpentry skills

Mechanical systems knowledge

Customer service

Communication

Problem-solving

Organizational skills

Time management

Education

High school diploma or equivalent

Job description

Lead Maintenance Technician

Job Description

Arcan Capital is committed to providing an exceptional living experience for our residents by ensuring well‑maintained, high‑quality communities. The Maintenance Technician plays a vital role in delivering on our commitments by performing a wide variety of maintenance, repair, groundskeeping, and other interior and exterior duties under the supervision of the Maintenance Supervisor. This position is responsible for responding to resident service requests, troubleshooting maintenance issues, and upholding safety standards, all while fostering a positive living environment. With a strong focus on craftsmanship and problem‑solving, the Maintenance Technician is instrumental in helping Arcan deliver superior customer service. If you are seeking an opportunity to grow within a dynamic organization while making a meaningful impact, we encourage you to apply.

Key Responsibilities

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Perform routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.
• Perform routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair.
• Respond to all repair requests and maintenance concerns from residents and staff in a timely manner and with a professional attitude.
• Reports any maintenance concerns on vacant units, models, common areas, as well as equipment malfunctions, breakdowns and any hazardous conditions to the Maintenance Supervisor in a timely manner.
• Maintain resident privacy and receive proper authority prior to entering resident apartments.
• Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors.
• Delivers superior customer service and always represents the company in a professional manner.
• Attend in‑service training and education sessions, as assigned.
• Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc.
• Knowledgeable of state, local, and federal fair housing laws and must follow all safety/OSHA requirements.

Qualifications & Skills

• Must be at least 18 years old.
• Advanced knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems.
• Strong customer service skills with a passion for assisting residents.
• Excellent communication, problem‑solving, and interpersonal abilities.
• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment.
• Detail‑oriented with strong organizational and time‑management skills.
• Willingness to work a flexible schedule, including on‑call hours, weekends, and holidays.

Education & Experience (Preferred but Not Required)

• 3+ years of prior maintenance experience.
• HVAC, EPA, and/or CPO certifications are preferred.
• A valid driver’s license and reliable transportation may be required, depending on property needs.
• High school diploma or equivalent is required.

Benefits

• Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program and more!