Maintenance Helper A - Local 1

Reside Living; Chicago (IL); On-site; USD 25,200 - 30,800; Full time

Benefits offered by this job

Phone stipend of $50 a month

Student loan repayment program: $100 a month

25% apartment discount after 90 days of employment

Job summary

Reside Living is hiring a Maintenance Helper A in Chicago for a temp-to-hire position with full-time hours and benefits through Local 1 Union. Responsibilities include addressing building and residential issues, maintaining property exteriors, and delivering exceptional customer service.

A successful candidate will have a high school diploma, solid proficiency with technology, and be EPA certified or willing to obtain certification. The role requires physical stamina and a valid driver’s license.

Qualifications

• Valid driver’s license and vehicle required.
• Must have a personal smartphone for the mobile app.
• EPA certification preferred or to be obtained within 90 days.

Responsibilities

• Identify and rectify building and residential unit issues.
• Maintain exterior properties and perform seasonal tasks.
• Respond to resident service requests within specified SLAs.

Skills

Proficiency with computers and technological systems

Attention to detail

Mechanical systems repair knowledge

Education

High school education or equivalent

Tools

Hand tools

User-moved aids

Job description

Maintenance Helper A - Local 1 (Temp to Permanent Position)

Chicago, IL

Position Overview

Reports To: Building Engineer

• Union Position: Maintenance Helper A (Local 1)
• This is a temp-to-hire position, with full time hours with a possibility of joining the company on a permanent basis.
• Benefits are through Local 1 Union and the hourly pay for this position is $28.23.
• Schedule: Tuesday-Saturday 8 AM to 4:30 PM. Sundays and Mondays off.
• Phone stipend of $50 a month
• Student loan repayment program: $100 a month toward student loans
• 25% apartment discount after 90 days of employment

Duties and Responsibilities

• Identify building and residential unit issues, rectify issues as directed by Building Engineer and coordinate access/repairs with third party vendors as needed.
• Maintain exterior of assigned property(ies) as needed, meeting seasonal needs, e.g., operating snow removal machines.
• Complete resident service requests within specified service level agreements (SLAs) and respond to after-hours calls when scheduled to do so.
• Monitor the cleanliness of properties and carry out janitorial services as needed, for instance, assisting with apartment turns.
• Collaborate with Project Management personnel and other team members to allow access to property(ies) and retail spaces.
• Schedule preventative maintenance (e.g., HVAC filter replacement, rod sewer lines, etc.) and proactively anticipate maintenance needs around the property(ies).
• Collaborate with Building Engineer regularly on projects.
• Assist in custodial work (e.g., sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc.) and grounds work when necessary.
• Maintain exterior of assigned property(ies) and perform appropriate seasonal tasks, e.g., snow removal.
• Report any water infiltration or mold and treat with high priority, especially cases where excessive water infiltration and growth are found.
• Provide exceptional customer service through stellar and regular interactions with residents.

Position Requirements

• Maintain open lines of communication with internal and external contacts for continuing operations and resolution of problems. Internal contacts include company personnel and residents. External contacts include vendors, consulting engineers and contractors to ensure contracted services are maintained and performed within the guidelines of company standards.
• Up-to-date knowledge on work-safety programs and education.
• Demonstrates attention to detail, pride in quality of work, and a positive attitude.
• Possesses ability to work both independently and as part of a team of professionals.
• Dresses in clean, pressed uniform.
• Valid driver’s license and vehicle required for this position.
• Required to own and maintain a personal smartphone (iPhone or Android) for using our mobile app to perform and document the work performed. A stipend of $50 per month will be provided for use of a personal phone.

Qualifications

• High school education or equivalent.
• EPA certified or willing to obtain certification within 90 days of hire.
• Proficiency with computers and technological systems (Outlook, Microsoft Suite, etc.)
• Minimum of one-year full-time maintenance experience or experience in related field.
• Preferred knowledge of and experience repairing mechanical systems – plumbing, electric, HVAC, hot water heaters, etc.

Work Hours

• 40 hours per week and overtime as needed. Must have availability to work a flexible schedule any day of the week and on-call for emergencies.

Equipment/ Machinery/ Tools

• Hand tools: various wrenches, hammer, grips, saws, sledgehammer, snips, post hole diggers, etc.
• User-moved aids: wheelbarrows, dollies, hand tricks, buckets, hoist, jacks, step ladders, etc.
• Employees must own and maintain a personal smartphone (iPhone or Android) for using our mobile app to perform and document the work performed.

Mechanical Equipment

• Motors, pumps, compressors, blowers, electric and hand power augers, etc.

Physical Requirements

• Constant need (66% to 100% of the time) to be on feet.
• Finger dexterity: handle tools and equipment, perform routine maintenance/repairs. Complete work orders and inspections on mobile device, including typing or speaking notes.
• Have a constant need (66% to 100% of the time) to perform the following physical activities: Bend, stoop, squat, kneel: perform routine maintenance/repairs, pick up tools and needed equipment.
• Climb stairs: ability to climb 2 or 3 flights of stairs in order to handle service requests and make-ready needs.
• Push or pull: move equipment, appliances, open and close doors, etc.
• Reach above shoulder: perform routine maintenance/repairs, stock and remove equipment, parts, etc.
• Climb ladders: perform routine maintenance/repairs.
• Grasp/grip/turning: handle tools and equipment, perform routine maintenance/repairs.
• Writing: inventory maintenance, requisition requests, required maintenance reports.

Over 150 lbs.

Rare need (less than 1% of the time): 75 – 150 lbs.

Occasional need (1% to 33% of the time): 25 – 75 lbs.

Frequent need (33% to 66% of the time): 1-25 lbs.

Constant need (66% to 100% of the time) – Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heavy items lifted include washer, dryers, refrigerators, A/C units, abandoned furniture, etc.

Vision Requirements

• Constant need to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents. Constant need to see small detail when performing routine maintenance duties.
• Frequent need (33% to 60% of time) to see things clearly beyond arm’s reach (oversee assistants, observe problems throughout the property).
• Constant need to read and input data on a mobile device.

Hearing Requirements

• Constant need to communicate with assistants, resident staff, vendors and residents. Must use listening skills to diagnose needed repairs, etc.

Speaking Requirements

• Constant need to verbally communicate with assistants, resident staff, vendors and residents.

Driving/Traveling Requirements

• Emergency calls may occasionally require expedient travel to assigned property at moment’s notice.

Working Environment

• Indoors (66% to 100% of the time); frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
• Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example: vacant unit turn over.
• Frequent need to work in awkward and confining positions.

Reasoning Development

• Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Must effectively convey ideas, images and goals to diverse group of personalities.

Reside Living is committed to conducting all employment practices for employees at all levels without regard to race, creed, genetic characteristics, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, veteran/military status, gender identity/status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal or local laws, except where a bona fide occupational requirement exists.