Maintenance Engineer

BENCHMARK; Excelsior Springs (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

The Elms Hotel & Spa, part of Pyramid Global Hospitality in Excelsior Springs, MO, seeks a maintenance engineer to maintain our historic property. You will handle HVAC, electrical, plumbing, carpentry, and general repairs across guest rooms and public areas.

You will join a team that values reliability, attention to detail, and guest satisfaction, with training and growth opportunities at a world‑class property.

Qualifications

• Experience in a maintenance role at a hotel or resort
• Strong attention to detail and reliability
• Excellent communication and guest service skills

Responsibilities

• Performs general maintenance of building mechanical, electrical, and plumbing systems.
• Repairs electrical components, switches, fixtures, and HVAC equipment.
• Maintains plumbing fixtures, piping, and drainage systems.
• Repairs woodwork, doors, walls, and flooring as needed.
• Performs routine maintenance on pumps, water heaters, and related equipment.
• Keeps logs and prepares reports as required by management.

Skills

Hotel maintenance

Attention to detail

Communication skills

Guest service mindset

Flexible schedule

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top‑tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you’ll join a culture that values growth, teamwork, and professionalism. Whether you’re in guest services, food and beverage, housekeeping, or spa and wellness, you’ll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you’re passionate about hospitality and excited about joining a dynamic, people‑first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today.

What you will have an opportunity to do:

We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer! This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel. You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property.

Your role:

• Performs general maintenance of building and facility mechanical, electrical, and plumbing systems.
• Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors.
• Makes repairs on plumbing fixtures, piping, drains and sanitary systems.
• Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc.
• Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment.
• Keeps records as required by company policy and procedures.
• Maintains logs on completed tasks.
• Prepares reports as requested by supervisors.
• Submits all requested reports/logs in a timely manner.
• Any additional tasks assigned by management

What are we looking for?

• Someone with a experience working in a Maintenance role at a hotel or resort
• Open availability including evenings, holidays and weekends
• Someone with knowledge of "household" repairs (carpentry, electrical, plumbing, etc.)
• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who is available to work various shifts to include weekends and holidays
• Ability to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.
• Ability to lift up to 50 lbs.

Compensation:

Compensation: $18.00 - $20.00 Pyramid Global Hospitality is an equal opportunity employer.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.