Maintenance Engineer

Sonesta Hotels; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company ‑M

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Job summary

Sonesta International Hotels is seeking a Maintenance Engineer to perform general maintenance and repairs across hotel facilities, ensuring quality and safety standards are met. The role covers building, equipment, and grounds maintenance with preventative tasks and timely repairs.

The Engineer will handle minor work orders, monitor systems, refurbish furnishings, and maintain exterior areas while ensuring guest satisfaction and teamwork with other departments.

Qualifications

• 1+ year of general building maintenance and repair experience.
• High school diploma or related vocational training preferred.

Responsibilities

• Complete minor work orders (ceiling tiles, filters, light bulbs, painting, plumbing/equipment repairs).
• Ensure equipment is prepared and operational for the next day.
• Monitor electrical and HVAC controls and make minor repairs for efficiency.
• Refurbish furniture and fixtures in guest rooms and common areas.
• Maintain exterior areas and inventory security of tools and supplies.
• Report unsafe conditions or malfunctioning equipment to supervisor.
• Respond courteously to guest questions to ensure satisfaction.
• Promote teamwork with other departments; assist with other duties.

Skills

General maintenance

Plumbing basics

Electrical skills

Reading/Writing

Math proficiency

Education

High school diploma or vocational training

Tools

Hand tools

Job description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.

What you’ll be doing

DUTIES AND RESPONSIBILITIES

• Complete minor work orders such as replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. Perform preventative maintenance duties as assigned.
• Ensure that assigned equipment is prepared and operational for the following day’s work.
• Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, lighting systems and makes minor repairs and/or replacements to ensure proper operation and maximum efficiency.
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures in guest rooms, if needed.
• Maintain front entrance area, parking lot and/or garage, and street entrance in a clean and presentable manner.
• Maintain the safety and cleanliness of the exterior of the facility, grounds, pool and exercise/sport facilities (including property signs and lighting)
• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
• Report all unsafe conditions or malfunctioning equipment to supervisor.
• Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments
• Assist with other duties as assigned.

Qualifications and Requirements

Basic reading, writing and math skills and 1+ year(s) of general building maintenance and repair experience. Completion of high school diploma or related vocational training preferred.

This job requires ability to perform the following:

• Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling other:

• Working knowledge of basic plumbing, electrical skills, preventive maintenance procedures, and reasonable understanding of building equipment and hand tools.
• Communication skills are utilized a significant amount of time when interacting with the other hotel staff and hotel guests.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day or to read equipment repair manuals.
• Mathematical skills, including basic math, are used frequently.
• May be required to work nights, weekends, and/or holidays.

Work Area

All areas of facility.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Anticipated Pay Range & Additional Job Information

N/A

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance

• Health Savings Account (HSA) with Company Match

• 401(k) Retirement Plan with Company Match

• Paid Vacation & Sick Time

• Paid Parental Leave

• Company-Paid Life Insurance

• Company-Paid Short-Term & Long-Term Disability

• Hospital Indemnity, Critical Illness & Accident Insurance

• Educational Assistance

• Sonesta Hotel Discounts (yes, you’ll want to use these )

• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.