Maintenance Coordinator

Penske; Waukegan (IL); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Benefits

Equal Opportunity Employer

Job summary

Penske is seeking a Maintenance Coordinator in Waukegan, IL to manage branch inventory, process orders, and support maintenance operations. You will track PartsNet updates, monitor warranties, and coordinate with service teams to ensure timely repairs and profitability.

The role requires strong communication, 2+ years in customer service/operations, and proficiency in MS Office. Travel and background checks are part of the process, with competitive benefits.

Qualifications

• High school diploma or equivalent required; degree preferred.
• Strong interpersonal and relationship-building skills to collaborate with branch team.
• Competent written and verbal communication skills.
• 2+ years in customer service and operations.
• 2+ years in service and parts department preferred.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Word, Excel, Outlook and PowerPoint.
• Regular, predictable, full attendance is essential.
• Willingness to travel and pass background check and drug screening.

Responsibilities

• Oversee branch inventory productivity to support timely service and profitability.
• Order parts through sourcing procedures and coordinate with Centralized Parts Ordering.
• Receive, store and update PartsNet; conduct frequent cycle counts.
• Manage new/used battery inventory and tires; ensure availability and specs.
• Ensure warranty items are shipped and track returns with warranty team.
• Coordinate with Customer Service to align repairs with part availability.
• Ensure vendor support and payments are processed correctly.
• Assist Branch Financial Manager with reports to improve profitability.

Skills

Interpersonal skills

Written communication

Customer service

Operations experience

Agile mindset

MS Office suite

Attendance

Travel willingness

Background check

Education

High school diploma

Degree preferred

Tools

ServiceNet

AS/400

Microsoft Word

Excel

PowerPoint

Job description

Position Summary

The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability.

Major Responsibilities

Inventory Productivity

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis.
• Receive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed.
• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.
• Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.
• Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available
• Vendor support and accountability & ensuring payments are being processed correctly

Process Analytics

• Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
• Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities

• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
• Projects and tasks assigned by Branch Financial Manager and District Financial Manager

Qualifications

• High school diploma or equivalent required, degree preferred
• Interpersonal and relationship building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills
• 2 years+ experience in customer service and operations experience required
• 2 years working in service and parts department preferred
• Agile and quick learner, enjoys collaborative projects and continuous education
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Pay

Pay: $25/hour

Benefits

Benefits: Penske offers competitive benefits which can be viewed here Benefits - Penske (https://penske.jobs/benefits/)

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Administrative

Job Function: Administrative Support

Job Family: General Administration

Address: 3069 Washington Street

Primary Location: US-IL-Waukegan

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2608960