Maintenance Clerk

Roche Bros.; Boston (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Roche Bros in Boston seeks a dedicated maintenance associate to keep the store clean and safe, performing routine cleaning tasks, restocking shelves, sanitizing surfaces, and assisting customers with requests in a fast-paced retail environment.

The role emphasizes following health guidelines, maintaining a neat appearance, and adhering to all store policies while contributing to a welcoming atmosphere for shoppers and ensuring the store remains the cleanest in the industry.

Qualifications

• Ability to interact with customers and provide friendly service.
• Must have a pleasant, outgoing, self-motivated personality.
• Demonstrated minimum mechanical skills.
• Ability to read, write, speak, and understand English and follow instructions.
• Ability to work a schedule based on store needs.
• Authorized to work within the U.S.

Responsibilities

• Commit to the Golden Rule and work with others to build a strong maintenance team.
• Aim for high associate morale with a respectful, supportive, team-oriented approach.
• Assist customers courteously; help them locate items and fulfill requests.
• Retrieve items for customers or assist with difficult-to-reach products.
• Observe store rules, safety policies, and health regulations.
• Be safety conscious; correct unsafe conditions and follow shift hours.
• Carry out tasks assigned by the store manager; perform cleaning duties across the store.
• Maintain neat personal appearance and observe dress code.

Skills

Customer interaction

Pleasant personality

Mechanical skills

English literacy

Schedule flexibility

US work authorization

Job description

Overview

To provide a clean and safe store environment. To maintain cleanliness and sanitation standards in a safe manner throughout the store and perform other functions as required in other departments within the store while maintaining great customer service.

Minimum Qualifications

• Must demonstrate capability to interact with customers.
• Must have a pleasant, outgoing, self-motivated personality.
• Must demonstrate minimum mechanical skills.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Commit to the "Golden Rule" and work with other associates to build a strong maintenance team
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance and take customer to item located within the store.
• Assist customers in retrieving items from inaccessible areas or in obtaining products that are either located in the back room or that they may have difficulty in handling.
• Observe all store rules and company policies.
• Be safety conscious and correct any unsafe conditions you observe.
• Observe shift operating hours at all times as scheduled or assigned by store manager.
• Adhere to all local, state, and federal health and civil code regulations.
• Carry out various assignments made by store manager.
• Frequent sweeping and mopping of entire store and periodic cleaning of restrooms, break room, and other areas.
• Daily washing of sales floor and deep cleaning of refrigerated cases.
• Assist departments with weekly cleaning jobs like shelves, display bases, cases, etc.
• Maintain bottle returns in courtesy booth and storage areas.
• Other cleaning and minor repair jobs to keep the store the "cleanest in the industry".
• Practice the "Cleaner's Creed" and proper sanitation procedures to help keep the entire store neat and clean.
• Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
• Comply fully with all safety policies and procedures.
• Exercise proper safety practices when lifting or moving deliveries or using equipment.
• Maintain a neat, well-groomed personal appearance at all times and observe company dress code.

Secondary Job Functions:

• Occasional calls to the front end to help assist during busy times.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

• Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
• 1-33% (O) Occasionally
• Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
• 34-66% (F) Frequently
• Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, hearing, and smelling.
• 67-100% (C) Continuously

Safety Risk Factors

• Loud noise, cluttered floor surface, contact with skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
• 1-33% (O) Occasionally
• Twisting of back and neck, slippery floor surface, and contact with sharp objects.
• 34-66% (F) Frequently
• Hazardous equipment (mechanical moving parts).
• 67-100% (C) Continuously

Machines, tools, and equipment utilized:

• Mop, broom, vacuum, maintenance cart, other cleaning supplies and equipment.

Repetitive Action:

• Continuous movement of entire body.

Working Conditions:

Working environment is inside and outside, and may include exposure to cold and hot temperatures in wet or humid environments.

Hiring Range:

In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.