Maintenance Clerk

Roche Bros. Supermarkets; Acton (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

Roche Bros. Supermarkets in Acton is seeking a diligent maintenance associate to keep the store clean and safe throughout daily operations. You will engage customers, assist with locating items, and perform routine cleaning and sanitation tasks in accordance with company policies.

The role requires the ability to read, write, and speak English, along with dependable attendance, flexibility, and a safety‑minded approach to work in a fast paced retail environment.

Qualifications

• Ability to interact with customers in a friendly and helpful manner.
• Ability to perform basic maintenance and cleaning tasks safely.
• English reading, writing, and speaking required; follow instructions accurately.
• Schedule flexibility based on store needs and hours.

Responsibilities

• Maintain cleanliness and sanitation standards throughout the store.
• Perform routine cleaning of floors, restrooms, break rooms, and displays.
• Assist customers by locating items and explaining locations within the store.
• Handle damaged items and report safety hazards to management.
• Observe all store rules, safety policies, and procedures.
• Maintain a neat, presentable personal appearance and follow dress code.

Skills

Customer interaction

Pleasant personality

Mechanical skills

English proficiency

Follow instructions

Flexible schedule

Authorized to work in US

Tools

Mop

Broom

Vacuum

Maintenance cart

Cleaning supplies

Job description

To provide a clean and safe store environment. To maintain cleanliness and sanitation standards in a safe manner throughout the store and perform other functions as required in other departments within the store while maintaining great customer service.

• Must demonstrate capability to interact with customers.
• Must have a pleasant, outgoing, self-motivated personality.
• Must demonstrate minimum mechanical skills.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Commit to the “Golden Rule” and work with other associates to build a strong maintenance team
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance and take customer to item located within the store.
• Assist customers in retrieving items from inaccessible areas or in obtaining products that are either located in the back room or that they may have difficulty in handling.
• Observe all store rules and company policies.
• Be safety conscious and correct any unsafe conditions you observe.
• Observe shift operating hours at all times as scheduled or assigned by store manager.
• Adhere to all local, state, and federal health and civil code regulations.
• Carry out various assignments made by store manager.
• Frequent sweeping and mopping of entire store and periodic cleaning of restrooms, break room, and other areas.
• Daily washing of sales floor and deep cleaning of refrigerated cases.
• Assist departments with weekly cleaning jobs like shelves, display bases, cases, etc.
• Maintain bottle returns in courtesy booth and storage areas.
• Other cleaning and minor repair jobs to keep the store the “cleanest in the industry”.
• Practice the “Cleaner’s Creed” and proper sanitation procedures to help keep the entire store neat and clean.
• Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
• Comply fully with all safety policies and procedures.
• Exercise proper safety practices when lifting or moving deliveries or using equipment.
• Maintain a neat, well-groomed personal appearance at all times and observe company dress code.

Secondary Job Functions

• Occasional calls to the front end to help assist during busy times.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties assigned by management.

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.

1-33% (O) Occasionally

Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.

34-66% (F) Frequently

Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, hearing, and smelling.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, cluttered floor surface, contact with skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck, slippery floor surface, and contact with sharp objects.

34-66% (F) Frequently

Hazardous equipment (mechanical moving parts).

67-100% (C) Continuously

Machines, tools, and equipment utilized

Mop, broom, vacuum, maintenance cart, other cleaning supplies and equipment.

Repetitive Action

Continuous movement of entire body.

Working Conditions

Working environment is inside and outside, and may include exposure to cold and hot temperatures in wet or humid environments.

Hiring Range

In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.