Maintenance Assistant, Multifamily

Cushman & Wakefield; Norcross (GA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Sick Time

Health Insurance

Company Holidays

Job summary

Cushman & Wakefield is seeking a Maintenance Assistant, Multifamily Elliot Norcross, to support resident services and ensure quality move-ins. You will handle tasks from preventive maintenance and basic repairs to grounds upkeep, while upholding safety policies and company standards.

The role expects practical maintenance knowledge, a valid driver’s license, and a proactive approach to responding to resident requests. Competitive benefits and a team-oriented environment are offered.

Qualifications

• High School Diploma or GED, or trade/technical/vocational schooling.
• EPA 608 Type II or CPO certification preferred.
• Related maintenance experience in multifamily or residential settings.

Responsibilities

• Prepares Market Ready apartments (painting, carpet repairs, cleaning, general repairs).
• Responds to resident requests in a timely, professional manner.
• Maintains grounds, pools, common areas, and amenities for safety and cleanliness.
• Reports maintenance concerns to the Maintenance Supervisor.
• Performs maintenance tasks as scheduled and follows safety policies.

Skills

Reading manuals

Written reports

Problem solving

Valid Driver's license

Mathematical skills

Education

High School Diploma or equivalent

Tools

Plumbing tools

HVAC basics

Carpentry tools

Painting supplies

Job description

Job Title: Maintenance Assistant, Multifamily Elliot Norcross

Job Description Summary

The Maintenance Assistant provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Assistant responds to our resident's service needs and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents.

Job Description ESSENTIAL JOB DUTIES:

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance supervisor.
• Knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman & Wakefield.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Dresses per Cushman and Wakefield appearance standards.
• Maintains and safeguards all company tools and equipment.
• Perform any other related duties as required or assigned.

COMPETENCIES:

• Ability to read policy manuals, safety rules, operating, maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.
• Ability to deal with problems involving several known variables in situations of a routine nature.
• Valid Driver's license
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
• Ability to add, subtract, multiply, divide, measure, using whole numbers, common fractions, and decimals.
• Follow all safety policies and procedures.

IMPORTANT EDUCATION

High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

Related experience EPA 608 – Minimum Type II, or CPO, or local city required certificate.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must demonstrate the ability to exert up to 50 pounds occasionally, and/or up to 50 pounds frequently, and/or up to 50 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them
• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $21.25 - $25.00.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.