Maintenance Assistant (Mantenimiento) Hampton Inn & Suites Crabtree

Winwood Hospitality Group; Raleigh (NC); Sur place; USD 52 000 - 72 000; Plein temps

Résumé du poste

Hilton in Raleigh, NC is seeking an Assistant Maintenance Engineer to support hotel maintenance across mechanical, electrical, plumbing, and information systems. You will assist with preventive maintenance, inspections, budgets, and safety protocols in NC OSHA compliance.

The role requires strong teamwork and the ability to manage a busy hotel environment, including weekend shifts. The position emphasizes maintaining facilities, coordinating with contractors, and training engineering staff, with

Qualifications

• High School diploma or GED.
• Six to twelve months related experience and/or training; or equivalent combination of education and experience.
• Ability to read & write in English, perform mathematical computations such as adding, multiplying.
• Ability to effectively communicate with guests, utilizing tact & diplomacy and solve practical problems.
• General Skills: knowledge and experience of general carpentry, exterior finishing, interior finishing, plumbing, electrical, HVAC, FF&E, landscaping, and information systems technology.

Responsabilités

• Seek opportunities to exceed guest and team member’s expectations.
• Maintain an efficient preventive maintenance schedule (daily, weekly, monthly, quarterly).
• Maintain filing system for preventive maintenance tasks and inspections; document compliant and non-compliant actions.
• Maintain an efficient schedule for inspections with proper filing for all actions.
• Maintain an emergency action plan and safety protocols in NC OSHA compliance.
• Maintain inventory control for general maintenance supplies and tools.
• Support a budget control system and coordination with contractors and suppliers.
• Help train engineering technicians and track work orders.
• Coordinate communication and logistics for work affecting other departments.

Connaissances

English communication

Guest interaction

Problem solving

Formation

High School diploma or GED

Description du poste

Job Details

Raleigh, NC27612, Position Type: FullTime,

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Position Description

The Assistant Maintenance Engineer supports the general maintenance of the hotel including mechanicals, electrical, plumbing, exterior and interior finishing and information systems.

Essential Job Functions

• Seek opportunities to exceed guest and team member’s expectations.


• Helps to maintain an efficient physical plant preventive maintenance schedule for the following times: daily, weekly, monthly, and quarterly.


• Helps to maintain an efficient electronic and hardcopy filing system of the preventive maintenance tasks.


• Helps to maintain an efficient schedule for routine city, state, and federal inspections, and maintain a file system for all inspections with all compliant and non-compliant actions.


• Helps to maintain an efficient emergency action plan.


• Helps to maintain an efficient filing system for maintenance MSDS.


• Helps to maintain safety protocols in compliance with NC OSHA.


• Helps to maintain an efficient inventory control system of general maintenance supplies and tools.


• Helps to maintain an efficient budget control system.


• Helps to maintain an efficient filing system for all supplier and contractor contacts including emergency contacts.


• Helps to maintain an efficient hire and release protocol.


• Helps to maintain an efficient training schedule for engineering technicians to perform routine preventive maintenance (see Hilton’s Maintenance Muscle video and manual).


• Helps to maintain an efficient tracking system of work orders.


• Helps to maintain an efficient communication and logistic protocol for all work to be performed that directly affects other departments.


• Support staff by providing assistance in technical or labor-intensive projects as well as providing the necessary tools to complete the job.


• Schedule contractors outside of the scope of preventive maintenance.


• Certain uniform components (including nametag) are issued by the hotel. Hotel issued items should be worn only during hotel shifts. For safety purposes non-slip shoes are required

Additional Responsibilities

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail – all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

Qualifications

• High School diploma or GED.


• Six to twelve months related experience and/or training; or equivalent combination of education and experience.


• Ability to read & write in English, perform mathematical computations such as adding, multiplying.


• Ability to effectively communicate with guests, utilizing tact & diplomacy and solve practical problems.


• General Skills: knowledge and experience of general carpentry, exterior finishing, interior finishing, plumbing, electrical, HVAC, FF&E, landscaping, and information systems technology.

Physical/Mental Demands

While performing the duties of this job, the employee is required to stand, walk, talk, and listen. The employee is required to be on foot for large portion of the day/shift. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and/or move heavy objects such as tables and cases of food and beverages. Must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs and carrying items weighing 25-50 pounds.

Physical and Mental Demands and the Environmental Factors
Occasional (1 – 33% of the time)
Frequent (34 – 66% of the time)
Constant (67 – 100% of the time)

_F__ Requires bending or twisting
_C__ Requires walking and running
_F__ Requires kneeling, crouching, stooping or crawling
_F__ Requires repetitive movement
_F__ Requires standing
_C__ Requires using hands to handle, control, or feel objects, tools or controls
_F__ Requires working outside in all types of weather conditions
_O__ Subject to cuts, burns, and bruises

Working Conditions

Work environment includes large equipment, specialized tools, hot water, chemical & cleaning solutions, rolling carts, kitchen and shuttle van with moving parts to avoid. Sleeping rooms, public areas or event room environments, outdoors and on roof as needed.

A flexible schedule can vary from week to week; you must be available to work on weekends and holidays.