Maintenance Assistant

Homeless Alliance; Oklahoma City (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Job summary

Homeless Alliance is seeking a Maintenance Assistant to keep PSH properties and housing programs safe and functional. You will perform preventive and corrective maintenance, collaborate with the Housing & Leasing team, and address health and safety concerns to support residents and operations.

The role requires attention to detail, strong communication, and the ability to work on-site in diverse, challenging environments. Flexible scheduling and after-hours support may be required.

Qualifications

• High school diploma or equivalent with 2+ years of related maintenance experience.
• Computer literacy and ability to use Microsoft Office programs (Word, Excel, Outlook).
• Strong communication and problem-solving skills; able to work with diverse populations.

Responsibilities

• Identify and address maintenance needs, including leaks and safety hazards.
• Perform routine maintenance on plumbing, electrical, HVAC, and appliances.
• Repair or replace fixtures, doors, windows, and other unit components.
• Plan and execute preventive maintenance to ensure timely tasks.
• Maintain clean and operational water heaters, HVAC systems, and filters.
• Prioritize work orders with Director of Housing & Leasing to optimize resources.
• Address health and safety hazards, including mold, lead, or pests.
• Prepare vacant units for new clients, including cleaning and minor repairs.
• Communicate clearly with clients about repairs and schedules; minimize disruptions.
• Maintain maintenance office and records of time and materials used.

Skills

Communication

Problem-solving

Attention to detail

Teamwork

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Maintenance Assistant Department: Housing & LeasingReports to: Director of Housing and LeasingJOB SUMMARYThe Maintenance Assistant is responsible for maintaining and repairing the physical condition and safety ofproperties designated for permanent supportive housing (PSH) and other housing programs. The MaintenanceAssistant will collaborate with other team members to perform general maintenance tasks, repairs, lawn care andother assigned duties to ensure the safety and functionality of our client’s physical environment. The idealcandidate will have a strong attention to detail, possess excellent problem-solving skills, strong communicationskills with people from all backgrounds, and demonstrate a proactive and efficient approach to maintenance tasks.RESPONSIBILITIES· Help identify and address maintenance needs, such as leaks, malfunctioning systems, or other safety hazards.· Perform routine maintenance on plumbing, electrical, HVAC, and appliances.· Repair or replace broken fixtures, doors, windows, and other physical components of the unit.· Assist with the planning and execution of preventive maintenance programs, ensuring that all maintenance tasksare performed in a timely manner.· Clean and/or replace filters, check water heaters, and test heating, cooling, and ventilation systems to ensurethey are operational.· Collaborate with the Director of Housing and Leasing as well as other team members to prioritize and completework orders to ensure efficient use of resources.· Address any health and safety hazards, such as mold, lead, or pest infestations.· Prepare vacant units for new clients to ensure they are clean, safe, and move-in ready. This includes but is notlimited to moving furniture, painting, patching, sanitizing, repairing or replacing items, and inspecting systems forfull functionality.· Communicate with clients respectfully about upcoming repairs, maintenance schedules, service interruptions,and provide clear instructions on the proper use of appliances and systems.· Demonstrate respect for client privacy and work in a manner that minimizes disruptions.· Maintain accurate and detailed records of maintenance and repairs, including time, materials used, and anyissues found during maintenance.· Respond to after-hours emergency calls on an as needed basis.· Maintain the exterior grounds, including mowing lawns, trimming hedges, edging, and applying weed controland pest management treatments.· Adhere to all safety protocols and guidelines while performing maintenance tasks, ensuring a safe workingenvironment for all staff and visitors.· Assist in maintaining a clean and organized maintenance office and storage areas.· Performs other related duties as required.REQUIREMENTS· Basic knowledge of maintenance principles, including electrical, plumbing, HVAC, and general buildingsystems.· Proficiency in using hand and power tools, as well as common maintenance equipment.· Strong problem-solving skills and ability to troubleshoot maintenance issues effectively.· Excellent attention to detail and ability to follow instructions.· Good physical stamina and ability to lift heavy objects and perform manual labor.· Strong communication and interpersonal skills, with the ability to work collaboratively within a team.· Knowledge of safety regulations and practices related to maintenance work.· Able to meet a flexible work schedule including occasional evenings, weekends, and/or on call for emergencies by phone as required. · Able to excel in a diverse, collaborative team environment. · Able to multi-task and remain calm in demanding and unpredictable situations. · Able to understand various Homeless Alliance operations and procedures. · Able to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS; able to develop rapport, provide information, and refer with sensitivity to cultural issues. · Able to work and communicate with staff, clients and their families, donors, vendors, partners and other community agencies to meet their needs in a polite, courteous and cooperative manner, yet appropriately assertive as situations may demand. · Displays a high level of initiative, effort and commitment towards completing assignments efficiently. · Possess excellent time management skills and the ability to work with minimum supervision.EDUCATION & WORK EXPERIENCE· High school diploma or equivalent and at least 2 years related experience; combination of education andequivalent work experience.· Computer literate; experienced with Microsoft Office (Word, Excel), Outlook, Internet.LICENSES AND CERTIFICATIONS· Valid Oklahoma driver’s license and proof of auto liability insurancePHYSICAL REQUIREMENTSWhile performing duties of this job, the employee is frequently required to walk about site in all weather conditions;handle or operate computers, objects, tools, or controls. May be exposed to potentially hazardous conditions suchas electrical shock, vibration, and so forth. May require climbing and working from ladders. Employee mustoccasionally move or lift up to 80 pounds. Must be able to read and draft reports, memos, letters, etc. The noiselevel is quiet to moderate; non-smoking environment.Employee must pass a medical physical as part of the pre-hire process, and annually thereafter.WORK ENVIRONMENTThe employee will work in an office and public, service-delivery environment. Hectic situations can occur in the publicareas of the facility characteristic to working with the homeless community and the related concerns and situationsrelated to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experienceexposure to strong odors such as soiled clothes and poor hygiene. Trouble-shooting needs may require occasional eveningor weekend work.The qualifications, physical demands, and work environment described herein are representative of those an employee willencounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential functions. The requirements listed in this documentare the minimum levels of knowledge, skills, or abilities.Why Work Here?Top Workplace in Oklahoma - recognized as #1 mid-size employer for 2024 and 2025!Certified Family Positive WorkplaceIncredible Benefits for Full-Time Staff100% Employer sponsored health and group life insurance for the employeeDental InsuranceVision InsuranceFlex Spending AccountVoluntary Accident, Critical Illness, and Hospital IndemnityVoluntary Short-Term and Long-Term Disability401k with matchEmployee assistance programA total of 39 Paid Days Off Each Year180 hours (24 days) of PTO accrued per year11 Paid Holidays2 Floating Holidays2 Community Impact Paid Days Off4 Weeks of Sabbatical Leave every 5 years