Maintenance Assistant

Aimbridge; Ghent (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

A prestigious hospitality group is seeking a Hotel Maintenance Assistant to ensure the facilities are well-maintained and operational. This role is essential for providing guests with a comfortable stay, responding to maintenance requests, and coordinating with vendors. Join a diverse team that values professional development and offers exclusive hotel discounts worldwide. If you are passionate about delivering exceptional guest experiences and have the skills to maintain a welcoming environment, this opportunity is perfect for you.

Benefits

Competitive salary package

Comprehensive health coverage

Daily meal vouchers

Annual eco-vouchers

Exclusive hotel discounts

Ongoing professional development

Qualifications

• Basic knowledge of maintenance and repair techniques for plumbing, electrical, HVAC.
• Strong communication and customer service skills.

Responsibilities

• Ensure hotel's facilities and equipment are well-maintained and operational.
• Respond to maintenance requests and perform routine tasks.

Skills

Basic maintenance knowledge

Communication skills

Customer service skills

Attention to detail

Time management skills

Technical skills

Tools

Maintenance management software

Digital tools

Job description

Who are we?

We are a prestigious hospitality group located in the heart of Ghent, Belgium, proudly managing a portfolio of distinguished properties. Our collection includes the Ghent Marriott, the Residence Inn by Marriott, the recently opened Holiday Inn Express & Suites, and the soon-to-open Courtyard Ghent & Scala Event Center.

With inviting, flexible spaces and a classic style, Courtyard is committed to supporting our guests and ensuring they always move forward.

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott, and more. Our diverse team and locations, combined with a “people first” approach, make the Aimbridge experience unique.

What is in it for you?

As part of the Aimbridge team, you will have access to industry-leading benefits, including:

• Competitive, market-leading salary package
• Comprehensive health coverage, including DKV hospitalisation insurance
• Daily meal vouchers and annual eco-vouchers
• Exclusive hotel discounts with staff rates worldwide
• Ongoing professional development, with access to prestigious training platforms like Marriott International

This role offers a unique opportunity to work within a renowned hospitality group with a global presence, invested in your development and passionate about retaining key talent.

A day in the life of…

As Hotel Maintenance Assistant, you will ensure the hotel's facilities, equipment, and grounds are well-maintained and operational. Your responsibilities include responding to maintenance requests, performing routine tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and maintaining a clean, safe, and welcoming environment for guests and staff.

This role is vital in providing guests with a first-class, enjoyable, and comfortable stay.

What do we need from you?

• Basic knowledge of maintenance and repair techniques for plumbing, electrical, HVAC, and other hotel equipment.
• Strong communication and customer service skills to interact effectively with guests and colleagues.
• Attention to detail to identify potential maintenance issues early.
• Effective time management skills to prioritize hotel projects.
• Basic technical skills, including familiarity with maintenance management software and digital tools, to track work orders, manage inventory, and communicate across departments.

Most importantly, you should be passionate about delivering an exceptional guest experience and living up to our brand standards.

At Aimbridge, we recognize that people are the heart of our business. As a global leader, we are committed to representing our diverse community and offering everyone ‘A Place to Grow’.

Join us today! We’d love to welcome you to our inclusive team shaping the future of hospitality.