Benefits:
- Free food & snacks
- Free uniforms
- Paid time off
- Training & development
- Bonus based on performance
- Company parties
- Dental insurance
- Employee discounts
Maintenance & Adventure Operations Manager
Location: Spearfish Canyon Resorts (Includes Spearfish Canyon Lodge, Latchstring Restaurant, and Spearfish Canyon Adventures)
Position Summary
The Maintenance & Adventure Operations Manager is responsible for overseeing all property maintenance operations and leading the daily execution of Spearfish Canyon Adventures (UTV, Slingshot, and snowmobile rentals).
This is a hands-on leadership role that requires strong accountability, organization, and follow-through. The ideal candidate will ensure that all facilities, equipment, and rental units are properly maintained, secured, and operating efficiently while leading a team that executes consistently at a high level.
Key Responsibilities
Maintenance Operations (Primary Responsibility)
- Oversee all maintenance across the resort, including lodge, restaurant, rental center, and surrounding property
- Manage and prioritize daily, weekly, and long-term maintenance projects
- Ensure preventative maintenance programs are in place and consistently followed
- Maintain organization, cleanliness, and security of maintenance shops, tools, and equipment
- Ensure all equipment, tools, and assets are properly tracked, stored, and locked
- Coordinate and perform repairs related to electrical, plumbing, HVAC, general carpentry, and mechanical systems
- Work with outside vendors and contractors when necessary
Adventure Operations (Sports Center)
- Oversee daily operations of Spearfish Canyon Adventures
- Ensure all rental units (UTVs, Slingshots, snowmobiles) are maintained, clean, and guest-ready
- Manage scheduling, staffing, and daily workflow of the adventure team
- Ensure proper check-in/check-out procedures and safety protocols are followed
- Maintain accurate tracking of equipment usage, maintenance needs, and inventory
- Ensure a high level of guest experience and professionalism
Team Leadership & Accountability
- Lead, train, and hold accountable the maintenance and adventure staff
- Establish clear expectations and ensure tasks are completed correctly and on time
- Train staff on proper procedures, safety standards, and equipment use
- Address performance issues directly and consistently
- Create a culture of ownership, responsibility, and attention to detail
Operational Standards & Oversight
- Ensure all work is completed with attention to quality and detail
- Identify issues proactively rather than reactively
- Maintain strong communication with ownership and department leaders
- Ensure compliance with safety standards and operational procedures
- Assist in planning for seasonal operations (summer rentals, winter snowmobile season)
Qualifications
- Previous experience in property maintenance, mechanical work, or facilities management
- Experience leading a team and managing daily operations
- Strong mechanical aptitude (small engines, equipment, or vehicle maintenance preferred)
- Highly organized with strong follow-through and attention to detail
- Ability to manage multiple priorities and execute without constant supervision
- Comfortable working both in the field and in a leadership role
- Ability to obtain Polaris Silver Certification through Polaris University via online courses.
Work Environment & Expectations
- Full-time, year-round position
- Requires hands-on work in all weather conditions
- Seasonal fluctuations in workload (high demand during peak tourism seasons)
- Must be available for weekends, holidays, and occasional after-hours issues
- Fast-paced environment requiring adaptability and problem-solving
What We're Looking For
We are looking for a dependable, self-motivated leader who takes ownership of their responsibilities and follows through. This role is not suited for someone who needs constant direction - success in this position requires initiative, accountability, and the ability to execute consistently.
Pay DOE. EOE. $50,000-$65,000 total compensation package.