Maintenance

24-7 Hotel Management; Nashville (TN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Company parties

Employee discounts

Flexible schedule

Free food & snacks

Job summary

24-7 Hotel Management is seeking a Maintenance Person to deliver excellent guest service while keeping the property well-maintained and in top condition. You will perform routine maintenance, handle basic repairs, and support landscaping tasks to ensure a positive guest experience.

The role requires completing brand training and safety programs, with a focus on reliability, safety, and guest satisfaction across a dynamic hotel environment.

Qualifications

• Ability to provide excellent customer service to guests.
• Strong communication skills with staff and guests.
• Willingness to adapt to business needs and maintain brand standards.

Responsibilities

• Maintain all equipment and ensure the property is in good working order.
• Respond to maintenance requests and perform basic repairs.
• Perform ground maintenance and landscaping tasks as needed.
• Complete safety and health training as required by brand.

Skills

Customer service

Communication

Adaptability

Guest satisfaction

Mechanical knowledge

Electrical & plumbing basics

Job description

Benefits

• Free uniforms
• Paid time off
• Company parties
• Employee discounts
• Flexible schedule
• Free food & snacks

Job Description

The Maintenance Person is expected to provide excellent customer service to all guest they encounter. Excellent service requires offering Ultimate Service with a smile and promoting the brand standards we are known for – uncompromised service with a focus on guest satisfaction. This position is responsible for the ensuring all equipment is maintained and the property is in good working order to contribute to the overall positive guest experience.

Job Requirements

• Complete all brand required training
• Complete all required Safety & Health training
• Cut lawns using push mower or riding mower
• Trim and edge around walks, flower beds, and walls, using clippers, weed eaters, and edging tools
• Prune shrubs and trees to shape and improve growth or remove damaged leaves, branches, or twigs, using shears, pruners, or chain saw
• Spray lawn, shrubs, and trees with fertilizer, herbicides, and insecticides, using hand or automatic sprayer
• Rake and bags leaves, or prepare them for incineration
• Clean grounds and remove litter using spiked stick or broom.
• Shovel snow from walks and driveways
• Spread salt on public passage ways to prevent ice buildup
• Plant grass, flowers, trees, and shrubs
• Water lawn and shrubs
• Make minor repairs on equipment such as lawn mowers and irrigation systems
• Repair fences and gates, walls, walks, etc., as needed
• Paint fences, and outbuildings as needed
• Clean out drainage ditches, and culverts
• Perform ground maintenance duties using tractor equipped with attachments, such as mowers, lime, or fertilizer spreaders, lawn roller, and snow removal equipment
• Sharpen tools
• Complete basic plumbing repairs, as needed
• Perform any job-related duties as requested by supervisor

Necessary Skills

• Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds
• Ability to carry out specific oral or written instructions with precision
• Willingness and ability to adapt as necessary to meet business demands
• Focus on guest satisfaction and project this desire through positive interaction with guests while striving to provide an excellent experience for all guests, both internal and external
• Must have strong working knowledge of various mechanical, plumbing, maintenance, and electrical concepts and the ability to problem solve within this skill set
• Must be able to communicate effectively in both verbal and written form

Physical Requirements

• Must be able to stand for extended periods of time
• Must be able to climb stairs, able to thrive in a fast-pace environment
• Must be able to use a ladder and step stool
• Must be able to lift up to 20 pounds frequently and 25 pounds periodically
• Must be able to pull up to 25 pounds occasionally
• Must have visual acuity to distinguish between objects both near and far (with or without corrective lenses)
• Must have ability to function in humid, low-light, wet, hot, and cold environments
• Must possess a significant amount of endurance and physical strength to effectively complete the requirements of this position.

Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel. 24-7 Hotel Management promotes innovation, initiative, creativity and constantly strives to improve ourselves.

24-7 Hotel Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Our Culture

24-7 Hotel Management is a local company in the hospitality industry that maximizes our profit potential through training, support, and by creating a dynamic culture for our quality personnel. We have empowered our team members to execute their duties in a manner that ensures our Guests Come First, we sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact and adding TEAMWORK central to every endeavor.

Our company challenges every associate to strive for excellence through high performance and loyalty to our guests and our organization with an unwilling attitude to lower our standards or accept second best efforts from our personnel. 24-7 Hotel Management promotes innovation, initiative, creativity and constantly strives to improve ourselves.

Benefits

24-7 Hotel Management offers a safe and stable work environment with an open-door policy, paid vacation, paid training, health, vision, dental and life insurance; and discounted room nights when traveling in our family of hotels.