Mainframe Systems Programmer – CICS & WAS

Ensono; Detroit (MI); Remote; USD 65,000 - 123,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401k with company match

Fertility coverage and adoption/surrog

Job summary

Ensono is seeking a Mainframe Systems Programmer with strong expertise in CICS TS and WAS, supporting mainframe clients in a remote United States setting. The role covers installation, maintenance, and upgrades of z/OS and related OEM software, plus 24x7 support across time zones.

The ideal candidate brings 5+ years on the zSeries platform, strong analytical skills, and excellent communication. Remote work is supported with client-facing responsibilities and collaboration across teams.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years on the zSeries mainframe platform with hands-on installation and maintenance of CICS TS / WAS and OEM products.
• Thorough knowledge of CICS TS, installation, and tailoring.
• Thorough knowledge of IBM SMP/E.
• Strong analytical skills and understanding of CICS TS concepts.
• Experience with tools used to monitor CICS TS regions.
• Self-motivated, able to work independently and multi-task under deadlines.

Responsibilities

• Fulfill CSOs for mainframe z/OS customers in a timely manner relating to CICS TS and OEM software.
• Provide primary support for reported problems related to CICS TS / WAS and related OEM software products.
• Provide 24x7x365 support across multiple time zones.
• Follow procedures for installing OEM software products per best practices and Ensono standards.
• Prepare customer partitions for annual OS upgrade using a defined checklist.
• Support customer migrations for CICS TS and OEM products.
• Assist migration of newly acquired customers addressing technical hurdles.
• Execute disaster recovery tasks with Disaster Recovery Services.
• Adhere to ITSM change control procedures and apply fixes.
• Upgrade or provide new options to applicable z/OS products.

Skills

CICS TS

WAS

SMP/E

Mainframe z/OS

Analytical skills

Communication skills

Teamwork

Education

Bachelor’s degree

Equivalent work experience

Tools

CICS TS tooling

IBM monitoring tools

Job description

Mainframe Systems Programmer – CICS & WASRemote - United StatesJR014373

Position Summary

Provide premium software support and services to Ensono mainframe clients as they relate to CICS and WAS. The Mainframe Systems Programmer provides support for on-going projects that require the installation, testing, and implementation of new operating systems and other ‘system’ software. Also, the Maintenance and debugging of systems software. Coordination and the IOGEN work for new MF hardware. Research and evaluation of new software and hardware products, assisting team members and other areas with technical questions and problem resolution. Monitoring and tuning of systems software. Functional knowledge, use of z/OS components and detailed knowledge of support products such as tape management, scheduling, security, monitoring systems, etc.

Key Areas of Focus for this Role

• Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
• Provide primary support for reported problems related to CICS TS / WAS and related OEM software products.
• Provide support on 24 x 7 x 365 basis and in multiple time zones.
• Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
• Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions.
• Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
• Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
• In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.
• Adhere to a schedule that efficiently manages resources and allows timely implementations.
• Follow ITSM change control procedures g:
• Implementing vendor product specific corrections (“fixes”) and
• Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer
• undefined

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

Bachelor’s degree required and/or equivalent work experience.

5+ years experience on the zSeries (mainframe) platform including “hands on” technical experience (installation and maintenance of products) related to CICS TS / WAS and OEM product support.

Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products.

Thorough working knowledge and experience with the use of IBM’s SMP/E.

Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.

Thorough working knowledge of products used to monitor performance of CICS TS regions.

Self-motivated and able to work independently.

Must be able to multi-task and work under short deadlines and in high pressure situations.

Excellent communication skills (written, verbal and presentations)

Ability to work as part of a team, as well as independently.

WhyEnsono (https://www.ensono.com/company/culture/) ?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $65,000 to $123,000 salary, based on a fulltime schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, includean annual bonus plan based on company and individual performanceand an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [e-mail] .

JR014373