Mainframe MQ Administrator

Kyndryl; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Kyndryl seeks an experienced IBM MQ for z/OS specialist to ensure high availability and performance of mainframe messaging. The role involves managing queue managers, channels, and security integrations, while driving incident response and continuous improvement.

Collaborate with global teams to optimize messaging architectures and contribute to automated operations within a hybrid, global environment.

Qualifications

• Experience with IBM MQ for z/OS in mainframe environments.
• Strong queue manager administration skills.
• Knowledge of RACF security integration.
• Proficiency in incident, problem and change management.
• Experience with performance analysis and capacity planning.
• Familiarity with disaster recovery and business continuity.
• Ability to diagnose complex production incidents.

Responsibilities

• Ensure the availability, reliability, and performance of IBM MQ for z/OS.
• Monitor and maintain queue managers, transmission queues, channels, listeners, and shared queue configurations.
• Diagnose and resolve complex production incidents impacting messaging services and application integrations.
• Perform proactive health checks and capacity analysis to identify and mitigate potential risks.
• Lead problem resolution with RCA and preventive measures.
• Collaborate with global teams to optimize messaging solutions and system performance.
• Contribute to automation and operational excellence.

Skills

IBM MQ for z/OS

Queue Manager Administration

MQ Channels

Shared Queues

RACF Security

z/OS Environment Administration

Incident Management

Problem Management

Change Management

Performance & Capacity Analysis

Disaster Recovery

Root Cause Analysis

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

What you will do

• Ensure the availability, reliability, and performance of IBM MQ for z/OS environments.
• Monitor and maintain Queue Managers, transmission queues, channels, listeners, and shared queue configurations.
• Diagnose and resolve complex production incidents impacting messaging services and application integrations.
• Perform proactive health checks and capacity analysis to identify and mitigate potential risks.
• Support disaster recovery testing and business continuity initiatives.
• Maintain system integrity by ensuring compliance with security and operational standards.

Manage and Improve

• Install, configure, maintain, and upgrade IBM MQ components within Mainframe environments.
• Support infrastructure modernization and continuous improvement initiatives.
• Collaborate with application and infrastructure teams to optimize messaging solutions and system performance.
• Participate in planning and implementing new MQ features, enhancements, and operational processes.
• Contribute to automation efforts that improve efficiency, reliability, and operational excellence.

Lead Problem Resolution

• Lead technical investigations and Root Cause Analysis (RCA) activities for significant incidents.
• Provide expert guidance during critical production situations.
• Document findings, corrective actions, and long-term preventive measures.
• Identify recurring issues and recommend strategic improvements.

Inform and Influence

• Provide technical leadership and subject matter expertise on IBM MQ for z/OS technologies.
• Advise stakeholders on messaging architecture, operational best practices, and infrastructure strategies.
• Collaborate with global teams across multiple regions and disciplines.
• Support knowledge sharing, mentoring, and technical development within the organization.

Who You Are

Required Skills

• IBM MQ for z/OS
• Queue Manager Administration
• MQ Channels and Connectivity
• Shared Queues
• RACF Security Integration
• z/OS Environment Administration
• Incident, Problem and Change Management
• Performance Analysis and Capacity Planning
• Disaster Recovery and Business Continuity
• Troubleshooting and Root Cause Analysis

Preferred skills and experience

• CICS Integration with MQ
• IMS Integration
• Sysplex and Coupling Facility concepts
• Automation tools and scripting
• Financial Services industry experience
• ITIL Processes

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.