Mainframe Consultant

HCL Technologies Limited; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced Mainframe Automation / AI System Administrator to lead the design, administration, and modernization of enterprise mainframe automation and observability platforms. The role focuses on building a highly automated, self-healing mainframe ecosystem with advanced automation frameworks and ITSM integrations.

The ideal candidate has deep expertise in event correlation, monitoring solutions, and modern observability tools, and can drive automation-led

Qualifications

• 15+ years of experience in Mainframe Systems Programming, Automation, or Monitoring Administration.
• Experience with mainframe automation tools and observability platforms is required.
• Strong knowledge of incident management integrations and automated workflows.

Responsibilities

• Install, upgrade, configure, and maintain mainframe automation and monitoring products (e.g., BMC MainView, SysView, CA OPS/MVS).
• Design and maintain automation policies, event correlation logic, and self-healing workflows.
• Integrate mainframe data with Splunk, Dynatrace, and ServiceNow for automations and alerting.
• Optimize alert thresholds and automation rules to reduce MTTR/MTTD.
• Collaborate with z/OS, CICS, MQ, Db2, IMS, Storage, Security, and Capacity teams to expand automation.
• Develop PoCs on sandbox LPARs to evaluate AI-driven operations.

Skills

Mainframe automation

Monitoring

AIOps

Event correlation

Automation policies

ServiceNow integration

Education

Bachelor's degree in Computer Science/Engineering/IT

Tools

BMC MainView

SysView

CA OPS/MVS

NetView

Splunk

Dynatrace

ServiceNow

IBM System Automation

Job description

Job Title: Mainframe Storage Administrator

Location: Our Office Location In USA

Experience: 15+ Years

Employment Type: Full-Time

About the Role

We are seeking an experienced Mainframe Automation / AI System Administrator to lead the design, administration, and modernization of enterprise mainframe automation and observability platforms. This role will be responsible for maintaining a highly automated, self-healing mainframe ecosystem through advanced automation frameworks, AIOps capabilities, monitoring solutions, and integration with enterprise observability and ITSM platforms.

The ideal candidate will possess deep expertise in mainframe automation technologies, event correlation, monitoring solutions, and modern observability tools, along with a passion for driving automation-led operational excellence.

Key Responsibilities

• Install, upgrade, configure, and maintain mainframe automation and monitoring products including:
• BMC MainView (AMI Ops)
• SysView
• Broadcom CA OPS/MVS
• Design, develop, and maintain automation policies, event correlation logic, automation tables, and self-healing workflows.
• Configure and support message automation frameworks including:
• MPF (Message Processing Facility)
• AOF (Automated Operations Facility)
• Integrate mainframe operational data with enterprise observability platforms such as:
• Splunk
• Dynatrace
• Establish and maintain ServiceNow integrations for automated incident management, event correlation, and workflow orchestration.
• Optimize alerting thresholds and automation rules to minimize operational noise and improve MTTR and MTTD.
• Collaborate with z/OS, CICS, MQ, Db2, IMS, Storage, Security, Production Control, Capacity Management, and Infrastructure teams to expand automation coverage across the enterprise.
• Participate in disaster recovery testing, operational audits, and platform health assessments.
• Build Proof of Concepts (POCs) on sandbox LPARs to evaluate emerging automation, observability, and AI-driven operations technologies.
• Create technical documentation, implementation guides, operational runbooks, and best-practice frameworks.

Required Technical Skills

Mainframe Automation & Monitoring

• BMC MainView / AMI Ops Administration
• SysView Administration
• CA OPS/MVS Administration
• NetView Administration

Automation Development

• REXX Programming
• NetView Command Lists
• Automation Policy Development
• Event Correlation
• MPF Message Processing
• AOF Automation Framework

Observability & AIOps

• Splunk Integration
• Dynatrace Integration
• AIOps Concepts and Implementation

ITSM Integration

• ServiceNow Integration
• Automated Incident Creation
• Event Management
• Workflow Automation

Preferred Skills

• Experience with Managed Mainframe Services (MFaaS)
• AI-driven Operations and Autonomous Systems
• Enterprise Observability Architecture
• Customer-facing consulting or delivery experience
• Mainframe modernization initiatives

Thought Leadership Expectations

• Drive innovation in Mainframe AIOps and autonomous operations.
• Evaluate emerging AI-powered automation technologies for enterprise adoption.
• Champion a "Single Pane of Glass" operational model through observability integration.
• Identify opportunities to reduce operational effort through intelligent automation.
• Share best practices, reusable automation patterns, and lessons learned across the Mainframe COE.

Qualifications

• 15+ years of experience in Mainframe Systems Programming, Automation, or Monitoring Administration.
• Strong hands-on expertise with MainView, SysView, CA OPS/MVS, and/or IBM System Automation.
• Proven experience integrating mainframe environments with Splunk, Dynatrace, Instana, and ServiceNow.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline.
• IBM, Broadcom, BMC, or ServiceNow certifications are highly desirable.

Why Join Us?

• Lead cutting-edge AIOps and automation programs.
• Collaborate with global technology leaders and Fortune 500 customers.
• Influence the future direction of Mainframe Automation and Observability within a growing COE.