Mainframe Automation Engineer – Reliability and Tools

Intercontinental Exchange (ICE); Jacksonville (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

Intercontinental Exchange, Inc. seeks an Automation Engineer in the Service Reliability team to enhance mainframe automation, tooling, and incident reduction. You will develop, maintain, and audit automation solutions across IBM z/OS environments and collaborate with operations to meet customer service standards.

You will contribute to continuous improvement, create documentation, and participate in on-call rotations in a 24/7 production setting.

Qualifications

• 3+ years of functional MVS systems experience in a mainframe environment.
• Software development or infra/ops experience related to automation.
• Proficiency with JCL and JCLCheck.
• Experience with Broadcom ESP product.
• Strong Linux/Unix server administration in IBM mainframe contexts.
• Familiarity with IBM z/OS tools: TSO, LIBRARIAN, VSAM.
• Experience with automation frameworks and Agile/Scrum/Kanban for project delivery (Jira).
• Version control experience with Git and/or SVN/Bitbucket/GitHub.

Responsibilities

• Develop and Maintain Tools: Build, deliver, and maintain tools and solutions for our operations platforms to meet customer service standards and reduce incidents.
• Troubleshooting: Actively troubleshoot issues during validation and production phases.
• Process Optimization: Update existing processes and design new ones to optimize performance.
• Customer Collaboration: Work with internal customers to understand their infrastructure automation requirements.
• Continuous Improvement: Participate in or lead continuous improvement projects driven by automation.
• Team Collaboration: Collaborate with team members to enhance existing projects.
• Quality Measurement: Create quality measurements to track project improvements.
• Technical Analysis: Provide technical analysis, resolve problems, and propose solutions in a 24/7 production environment.
• Documentation: Build and maintain both technical documentation and Standard Operating Procedures for break fix.
• On-Call Rotation: Participate in an on-call rotation as needed.
• Additional Duties: Perform any other activities as directed by management.

Skills

MVS systems

Agile methodologies

Automation experience

Tools

JCL

JCLCheck

Broadcom ESP

Git

SVN/Bitbucket/GitHub

Job description

Intercontinental Exchange, Inc. seeks an Automation Engineer in the Service Reliability team to enhance mainframe automation, tooling, and incident reduction. You will develop, maintain, and audit automation solutions across IBM z/OS environments and collaborate with operations to meet customer service standards.

You will contribute to continuous improvement, create documentation, and participate in on-call rotations in a 24/7 production setting.