Mailroom/Office Services Specialist

Strategic Staffing Solutions; Troy (MI); On-site; USD 28,000 - 30,000; Full time

Job summary

Strategic Staffing Solutions in Troy, MI seeks a Mailroom/Office Services Specialist for an onsite W2 contract role with conversion to permanent. Shift: Mon-Fri 8am-4:30pm; Pay rate: $20-$22/hour.

The role oversees mailroom, print center, and office services, handling mail, packaging, AV support, and basic equipment maintenance while delivering strong customer service in a busy corporate environment.

Qualifications

• One year of clerical and/or mailroom experience.
• Proficiency with Microsoft Word, Excel, and Adobe Acrobat.
• Strong organizational and communication skills.
• Ability to lift and move objects up to 50 lbs.

Responsibilities

• Receive, sort, and distribute incoming mail and packages.
• Prepare and meter outgoing mail with proper postage and compliance.
• Process large mailings including mail-merge and inserting/folding.
• Track deliveries using carrier systems (UPS, FedEx, USPS).
• Package items and assist with production printing requests.

Skills

Mailroom experience

Print Center experience

Education

High School Diploma or equivalent

Tools

Fiery Print Software

Job description

Mailroom/Office Services Specialist

Troy, MI (Onsite required)

W2 Contract role with opportunity to convert to perm

Shift: Monday-Friday 8am-4:30pm

Pay Rate: $20-22/HR

Job Summary:

The Office Services Specialist provides comprehensive onsite support for mailroom, print center, marketing logistics, and general office service operations. This role ensures accurate, timely, and secure handling of mail, packages, and print requests for all departments, while maintaining office equipment, managing supplies, assisting with conference room setup and AV support, and supporting offsite marketing events. The position requires strong customer service skills, attention to detail, and flexibility to perform related duties as assigned, including occasional support for other areas.

Looking for candidates with:

• Mailroom experience
• Print Center experience

Job Responsibilities:

• Receive, sort, and distribute incoming postal, interoffice, and package deliveries according to established schedules.
• Prepare and meter outgoing mail; ensure proper postage, classes, and compliance with postal regulations.
• Process large or special mailings, including mail-merge services and use of inserting/folding machines.
• Track and confirm deliveries using internal and carrier systems (UPS, FedEx, USPS, etc.)
• Package and ship outgoing items using carrier websites and internal tracking tools.
• Fulfill production printing requests using Fiery or comparable print software
• Operate high-volume printers, copiers, and finishing equipment; perform routine maintenance and basic troubleshooting.
• Coordinate with outside vendors for emergency or overflow print jobs.
• Maintain print supply inventory (paper, toner, staples, etc.) and reorder as needed.
• Provide basic troubleshooting for copiers, printers, postage meters, and related office equipment.
• Open, update, and close service tickets in systems such as ServiceNow.
• Schedule and coordinate equipment maintenance with service providers.
• Assist with conference room setup, including arranging furniture, preparing AV equipment, and performing basic AV troubleshooting.
• Fulfill departmental requests for office supplies, printed materials, or display setups.
• Transport materials, mail, and packages between company sites and offsite locations using company vehicles.

Required Skills & Experience:

• One (1) year of clerical and/or mailroom experience.
• Proficiency with Microsoft Word, Excel, and Adobe Acrobat.
• Strong organizational, time management, and multitasking abilities.
• Excellent attention to detail and accuracy.
• Effective verbal and written communication skills with a customer service focus.
• Ability to lift and move objects up to 50 lbs.
• Fully onsite position in an office, mailroom, and print center environment.

Required Education:

• High School Diploma or equivalent.

Required Certifications & Licensure:

• Valid Michigan driver’s license and safe driving record.