Mailroom Coordinator I

Canon Business Services; Wilmington (DE); Presencial; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits

Training & development

Employee discounts

Descripción de la vacante

Canon Business Process Services is seeking a Mailroom Coordinator I to manage mail, packages and interoffice correspondence across floors, ensuring timely routing and delivery. The role involves processing outgoing mail, pouches, and overnight shipments, plus tracking and reporting activity.

The candidate will handle supplies, copying tasks, and light reception duties, with occasional maintenance of office equipment. Overtime may be required to meet deadlines in a fast-paced environment.

Formación

• High school diploma or equivalent required.
• Some computer skills preferred.
• Ability to perform routine functions of office equipment (fax, scanner, metering, stamping tracking systems, photocopying, color copying, etc.).
• Excellent customer service, professional attitude and appearance required.
• Ability to work overtime and meet deadlines.

Responsabilidades

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
• Package and process outgoing overnight items (Federal Express, UPS, etc.) to meet client deadlines; deliver incoming overnight packages within time frames.
• Log outgoing and incoming items as required and review for accuracy/completeness.
• Organize and distribute supplies to client employees; monitor inventory of copy supplies, stock paper and toner; keep supply area neat.
• Handle items for distribution to client employees, affiliates, dealers, etc.
• Estimate runtime on small to medium photocopy jobs; check copies for quality; produce bound copies; deliver and pick up copy jobs.
• May provide minor maintenance of photocopy machines (paper jams, service calls, routine cleanings).
• Operate fax machines; log faxes; input data for client charge back; generate activity/confidence reports.
• Prepare monthly production and volume reports to measure productivity and billing.

Conocimientos

Customer service

Computer skills

Overtime readiness

Equipment operation

Educación

High school Diploma or equivalent

Descripción del empleo

Mailroom Coordinator I

Job Locations

US-DE-WILMINGTON

Requisition Details

• Requisition ID: 2026-21815
• # of Openings: 1
• Category (Portal Searching): Customer Service/Support
• Position Type (Portal Searching): Regular Full-Time

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities

MAIL/PACKAGES/POUCHES

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness

SUPPLIES/COPYING/FAXING

• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

May possibly perform any of the following functions at the direction of the Site Manager

• Set up and maintain client's kitchen areas and conference rooms, order food and make coffee
• Provide reception work such as answering telephones, taking messages and greeting visitors
• Move boxes, supplies or furniture; replace light bulbs
• May be requested to perform document scanning
• Prepare outgoing items for shipping
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

Qualifications

• High school Diploma or equivalent
• Some computer skills preferred
• Ability to perform, or readily learn how to perform, routine functions of most of the various equipment & systems (fax, scanner, metering, stamping tracking systems, photocopying, color copying, etc.)
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing
• May lift and/or move up to 50 lbs

What We Offer

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Canon Business Process Services is committed to providing equal employment opportunities to all applicants for employment and employees and does not discriminate in employment on the basis of race, color, religion, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding or related medical conditions),gender, gender identity/transgendered status, gender expression, national origin (including language use), ancestry, citizenship status, age, marital status, familial status, physical and/or mental disability (including HIV/AIDS, cancer and genetic characteristics), protected medical condition as defined by applicable state and/or local law, military and/or veteran status, sexual orientation, genetic information, political affiliation, domestic violence victim status or any other protected category.