Mailroom Coordinator I

Canon U.S.A., Inc.; Charlotte (NC); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Equal employment opportunity

Job summary

Canon U.S.A., Inc. is seeking a Mailroom Coordinator I in Charlotte, NC. You will manage mail, packages, and interoffice correspondence, ensuring timely delivery across floors and proper dispatch of outgoing items daily.

The role involves handling, routing, and coordinating tasks under supervision to support site operations. Key duties include receiving and delivering mail, preparing pouches, logging activities, and maintaining inventory of supplies.

Qualifications

• High school Diploma or equivalent.
• Some computer skills preferred.
• Familiarity with office equipment (fax, scanner, copiers).
• Excellent customer service and professional appearance.
• Ability to work overtime and meet deadlines.

Responsibilities

• Receive, sort, and deliver all incoming mail and packages.
• Wrap, seal, weigh, and dispatch outgoing mail per regulations.
• Prepare outgoing inter-office pouches for client affiliates.
• Process and track overnight items (FedEx, UPS) and logs.
• Maintain logs of outgoing/incoming items and monthly production reports.

Skills

Customer service

Computer skills

Attention to detail

Education

High school diploma

Tools

Fax machine

Photocopier

Scanner

Postage meter

Job description

Mailroom Coordinator I

Job Locations

US-NC-Charlotte

Job Details

• Requisition ID: 2026-21339
• # of Openings: 1
• Category: Customer Service/Support
• Position Type: Regular Full-Time

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities

Responsibilities

MAIL/PACKAGES/POUCHES

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness

SUPPLIES/COPYING/FAXING

• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

May possibly perform any of the following functions at the direction of the Site Manager:

• Set up and maintain client's kitchen areas and conference rooms, order food and make coffee
• Provide reception work such as answering telephones, taking messages and greeting visitors
• Move boxes, supplies or furniture; replace light bulbs
• May be requested to perform document scanning
• Prepare outgoing items for shipping
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

Qualifications

• High school Diploma or equivalent
• Some computer skills preferred
• Ability to perform, or readily learn how to perform, routine functions of most of the various equipment & systems (fax, scanner, metering, stamping tracking systems, photocopying, color copying, etc.)
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing
• May lift and/or move up to 50 lbs

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Canon Business Process Services is committed to providing equal employment opportunities to all applicants for employment and employees and does not discriminate in employment on the basis of race, color, religion, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding or related medical conditions), gender, gender identity/transgendered status, gender expression, national origin (including language use), ancestry, citizenship status, age, marital status, familial status, physical and/or mental disability (including HIV/AIDS, cancer and genetic characteristics), protected medical condition as defined by applicable state and/or local law, military and/or veteran status, sexual orientation, genetic information, political affiliation, domestic violence victim status or any other protected category.