Mailroom Clerk II

Mountain America Credit Union; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

MountainAmerica CreditUnion is seeking a Facilities/ Mail Room Associate to support mail, shuttle and admin operations across our corporate campuses. Responsibilities include receiving and delivering mail, processing shipments, maintaining supplies, and operating the shuttle with professional service.

The role requires basic clerical experience, a valid driver's license and the ability to work in a fast-paced environment while ensuring accuracy and efficiency.

Qualifications

• Equivalent to a high school education.
• Two years of clerical or customer service experience required.
• Valid driver’s license with a good driving record.
• Food handler’s permit valid for Salt Lake County, UT (may be acquired upon hire).
• Intermediate skills with Microsoft Outlook, Word and Excel.

Responsibilities

• Receive, sort and document all incoming mail and packages.
• Deliver mail throughout the corporate buildings.
• Prepare outgoing mail and packages for daily pickup.
• Drive the corporate shuttle.
• Maintain inventory of admin room supplies and assist MAC shopper items.

Skills

Customer service

Clerical skills

Interpersonal skills

Time management

Education

High school

Tools

Outlook

Word

Excel

Job description

Job Summary

Responsible for supporting the Facilities Team in providing quality and professional mail room and shuttle services, including efficiently receiving, preparing, and delivering mail on behalf of MountainAmerica and its tenants; maintaining inventory of admin room supplies; and driving the corporate shuttle. Responsible and accountable for decisions made or actions taken without involvement of supervisor.

Job Description

To be effective, an individual must be able to perform each job duty successfully. Serves walk-in customers efficiently. Accepts, sorts and documents all incoming mail and packages. Manages and logs in all FedEx and UPS incoming and outgoing packages. Receives branch bags sort, fills and processes for courier delivery. Delivers mail throughout the corporate buildings. Prepares all outgoing mail and packages in time for daily pick up. Processes returned mail. Fulfills all branch email requests for interoffice and other items needed. Keeps mail room and dock delivery area clean and organized. Maintains proficiency in 3rd party software systems for shipping, returned mail, etc. Maintains and cleans equipment. Fulfills orders from MAC shopper and maintains inventory for MAC shopper items (name tags, name plates, etc.). Assembles and prepares business kits for mailing. Supports branch and corporate teams with questions, tracking, etc. Drives the corporate shuttle, maintaining timely, efficient and personable service. Ensures that assigned vehicles are clean and fueled. Supports cafeteria services in food plating/prep and delivery as needed. Monitors and maintain inventory of corporate admin room supplies. Monitors corporate shred bins and replaces containers as needed. Cross trains on Mail Room Team Lead’s specific operational responsibilities. Works assigned schedule which may alternate between early/late shifts and different locations. Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

EDUCATION AND EXPERIENCE

Equivalent to a high school education. Two years of clerical or customer service experience required.

LICENSES, CERTIFICATES, REGISTRATIONS

Valid driver’s license with a good driving record. Food handler’s permit valid for SaltLakeCounty,UT (may be acquired upon hire).

COMPUTER/OFFICE EQUIPMENT SKILLS

Intermediate skills with Microsoft, including Outlook, Word and Excel, and ability to learn additional software.

MANAGERIAL RESPONSIBILITY

Has no supervisory/managerial responsibilities.

LANGUAGE SKILLS

Must have the ability to read, understand and carry out instructions in written and oral form.

OTHER SKILLS AND ABILITIES

Basic clerical skills, including some filing and organizing with proven ability to be detail oriented and accurate. Excellent inter-personal skills including the ability to collaborate with internal and external teams. Ability to work both autonomously and collaboratively in a fast-paced environment. Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines. Adaptive to change, responds positively to altered circumstances or conditions. Possess a desire and willingness to learn and continually update knowledge base. Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Requires frequent standing, walking, sitting, using hands to handle or feel, reaching with hands and arms, talks and hears. Occasionally climbs, kneels or crawls.

VISION REQUIREMENTS

Closer vision (clear vision at 20 inches or less) Distant vision (clear vision at 20 feet or more)

WEIGHT LIFTED OR FORCE EXERTED

Ability to lift up to 30 pounds consistently, up to 50 pounds occasionally, and team lift up to 100 pounds occasionally. Must occasionally push or pull carts exceeding 100 pounds.

ENVIRONMENTAL

There are no unusual environmental factors.

NOISE ENVIRONMENT

Moderate noise (business office with computers and printers; mail folders, sorters and scanners; light traffic).

This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.

MountainAmerica CreditUnion is an EEO/AA/ADA/Veterans employer.

Follow @MountainAmericaLife on Facebook and Instagram to see why our team members love working at MountainAmerica!

MountainAmerica CreditUnion is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, Montana, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our team members and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at MountainAmerica. Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions.