Mail & Printing Services Operator

Amerisure Insurance Company; Farmington Hills (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Amerisure Insurance Company in Farmington Hills, MI is seeking a Mail & Printing Services Operator to handle mail and print production for the office. The role operates and maintains mail services equipment, processes daily print jobs, and ships items as required.

Requirements include a high school diploma or GED, 2 years of mail service or print shop experience, and proficiency with MS Office. Ability to lift up to 70 lbs and work onsite Mon–Fri from 7:15am to 4pm is expected.

Qualifications

• High school diploma or GED required; associates preferred.
• 2 years mail service or print shop experience.
• Proficient with Microsoft Office Suite.
• Ability to lift 20–30 lbs frequently and up to 70 lbs occasionally.
• Strong verbal and written communication; collaboration with departments.

Responsibilities

• Operate mail and print production processes and machines.
• Process, print, collate, and mail documents accurately.
• Receive and route print orders from departments and ensure quality.
• Handle mail distribution, digitize mail, and ship when needed.
• Maintain stock, assist with overflow tasks, and support department objectives.
• Coordinate equipment maintenance and service as needed.

Skills

Mail operations

MS Office

Teamwork

Multi-tasking

Physical lifting

Education

High school diploma or GED

Associates preferred

Tools

Inserter equipment

Mail machines

Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Mail & Printing Services Operator to join our team. This is an onsite position, Monday through Friday, working 7:15am to 4pm in our Farmington Hills, MI office.

Position Summary

The Mail & Printing Services Operator is responsible for executing a wide range of mail and print services, including processing, printing, collating, and mailing documents. The role also operates and maintains mail services equipment to ensure efficient handling of daily, monthly, and annual print jobs. Receives, sorts, delivers and ships mail and parcels.

Responsibilities

• Operate various complex, programmable multi-station machines to prepare materials for check and invoice processing ensuring accurate final output.
• Perform mail services functions including distribution of mail and packages, some weighing greater than 70 pounds, and prepare items for mailing/shipping for various shipping carriers.
• Receive print production orders from departments, prioritize and complete requests complying with copy quality standards.
• Receive and process mail from all offices, digitizing and scanning to other departments and individuals.
• Complete tasks to support department objectives such as overflow calls, maintain stock and supplies.
• Collaborate with departments to align requests with mail services best practices and ensure compliance with shipping carrier requirements.
• Arrange for equipment service and preventative maintenance.

Requirements

• High School diploma or GED. Associates preferred.
• 2 years mail service and/or print shop experience.
• Operation of mail and inserter equipment preferred.
• Demonstrated successful mechanical ability, including diagnostic & simple repair skills.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to work collaboratively with various departments.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Demonstrated successful ability to perform accurate work under the pressures of tight schedules.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Able to lift 20-30 lbs frequently and up to 70 lbs occasionally.

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination.