Mail List Processor

TKC - Kodi Collective LLC; Canton (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k

Paid time off

Holidays

Referral bonuses

Employee discounts

Professional development opportunities

Flexible work environment

Job summary

Sheridan is a leader in print manufacturing, delivering books and other printed materials. As a Mail List Processor, you will prepare and maintain mailing lists, ensure data quality, and coordinate with production teams to meet deadlines.

You will apply USPS standards, use BCC Mail Manager Full Service, and optimize data for campaigns while supporting accuracy and timely delivery. This role offers growth in a collaborative environment with comprehensive benefits.

Qualifications

• Reads and interprets customer orders to obtain mailing instructions.
• Review raw data for accuracy and formatting for import into list service software (BCC).
• Proficient with BCC Mail Manager Full Service.
• Knowledge of USPS regulations, Move Update, and discounts.
• Experience with CASS, NCOA, DPV, LACSLink, and presort processing.
• Strong attention to detail and accuracy.

Responsibilities

• Reads and interprets customer orders to get mailing instructions.
• Review and analyze customer data for accuracy and formatting.
• Designs and formats label output meeting USPS standards and discounts.
• Perform address standardization, CASS, NCOA, DPV, and presort processing.
• Identify and resolve data quality issues and duplicates.
• Prepare output/files for production and coordinate with teams.
• Meet production deadlines with high accuracy.
• Document billable portions of mailing on Mail Recaps.
• Participate in scheduling meetings and provide job status.

Skills

Mail list processing experience

USPS regulations knowledge

CASS/NCOA/DPV processing

Excel/CSV/file handling

Attention to detail

Strong communication

Meeting deadlines

Data quality issue resolution

Education

High school diploma or equivalent

Associate degree preferred

Tools

BCC Mail Manager Full Service

Job description

Sheridan is a leader in print manufacturing. We produce high-quality printed materials for publishers and organizations globally – and we invest in people who make it happen. At Sheridan, your work doesn’t disappear into a spreadsheet; you contribute to the creation of books, catalogs, and other printed materials that people use every day. As a Mail List Processor, you’ll be responsible for making sure the books and other printed materials are processed to get to the appropriate party in a timely manner.

About the Role

The Mail List Processor is responsible for preparing, processing, and maintaining mailing lists to support mail campaigns and postal operations. This role requires knowledge of BCC Mail Manager Full Service (or similar) software data hygiene, postal regulations, address quality management, and mailing file preparation.

What You’ll Do

• Reads and interprets customer print orders, e-mails, work orders, etc., to get pertinent mailing and list processing instructions.
• Review and analyze customer Supplied raw data for accuracy, completeness, and formatting requirements for import into list service software (BCC).
• Designs and formats label output to meet customer specifications, U.S. mailing standards, postal regulations and discounts, and Bindery requirements.
• Perform address standardization, CASS certification, NCOA processing, Deduplication, DPV verification, and presorting according to USPS regulations.
• Identify and resolve data quality issues, including duplicate records, invalid addresses, and formatting discrepancies and any customer data concerns.
• Prepare Inkjet output or label files for production and coordinate with mail production, printing, and fulfillment teams.
• Meets production deadlines while maintaining a high level of accuracy.
• Documents all billable portions of mailing on Mail Recaps that are distributed to Customer Service, Scheduling, Bindery and Billing.
• Participate in morning and afternoon scheduling meetings to give and provide job status information and coordinate mailing schedules.
• Performs other duties as assigned.

Main Qualifications

• High school diploma or equivalent required; associates degree preferred.
• Experience in mailing list processing, print/mail service provider, or mailing services environment.
• Proficient with BCC Mail Manager Full Service.
• Working knowledge of USPS mailing regulations, Move Update requirements, and postal discount programs.
• Experience with CASS, NCOA, DPV, LACSLink, and presort processing.
• Strong understanding of file formats, including Excel, CSV and text files.
• Experience working with multiple data sets and customer mailing files.
• Strong attention to detail and accuracy.
• Must possess exceptional oral and written communication skills.
• Strong analytical, problem-solving and organizational skills.
• Knowledge of office machine operation including copy machine, fax, scanner, etc.
• Ability to prioritize multiple projects and meet deadlines.

DesiredSkills and Abilities

• Familiar with Technique Operating system
• Understanding of basic printing concepts and terminology

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to access and navigate each department at the organization’s facilities.
• Will be exposed to moving parts and moderate to loud noise levels.
• Must be able to occasionally lift up to 25 pounds.

Why Join Sheridan

• Stable, full-time career with a growing company
• Comprehensive benefits after 30 days (medical, dental, vision, 401k)
• Paid time off and holidays
• Encouraging and collaborative team environment
• Referral bonuses & employee discounts
• Ongoing professional development and training opportunities
• A flexible friendly work environment

Sheridan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.