Mail Clerk - Retail Bank Operations - Part Time

PNC; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical coverage

Dental & vision

401(k) with match

Paid time off

Educational assistance

Job summary

PNC is seeking a part-time Mail Clerk based in Philadelphia, PA (with coverage for East Brunswick, NJ). The role focuses on mailroom duties, document processing, and basic data entry in a fast-paced retail bank operations environment.

Your responsibilities include sorting and distributing mail, handling postage for registered items, and maintaining mailroom equipment. Prior experience is helpful, but no degree is required and training will be provided.

Qualifications

• No university degree required; a combination of education and experience may be considered.
• Candidates should be detail-focused with strong organizational skills.
• Experience handling confidential information is preferred.
• Basic computer proficiency including Outlook and Excel is expected.

Responsibilities

• Performs mailroom and reproduction services tasks within a division or location.
• Distributing and collecting incoming mail and processing outgoing mail.
• Determining, affixing, and recording postage on registered mail and packages.
• Tracking volume and distribution of mail for reporting purposes; verifying quantities against invoices.
• Keeping mailroom equipment and supplies in good condition and reporting when something needs repair or replacement.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Independent work

Basic computer literacy

Education

No Degree

Tools

Microsoft Outlook

Microsoft Excel

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Mail Clerk - Part Time within PNC’s Retail Bank Operation organization, you will be based in Philadelphia, PA and also covering East Brunswick, NJ.

The scope of Retail Bank Operations is impressively broad and encompasses a wide range of critical functions. These include managing the cash needs for our branch and ATM networks, printing and mailing important bank documents, and handling both inbound and outbound collections for home lending, automobile, and card services. Additionally, Retail Bank Operations focuses on loan mitigation and investor operations, developing process improvement and automation opportunities, overseeing the daily processing of cash and check deposits, bill payments, and executes strategic quality management functions.

Primary Location: 1600 Market Street
Philadelphia, PA 19103-7240

Additional Locations Covered: 2 Tower Center Blvd,
East Brunswick, NJ 08816

Schedule & Availability

Part-time position with the following shift options:

• Monday-Friday, 8:30 AM - 12:30 PM
• Monday-Friday, 12:30 PM - 4:30 PM

Mandatory additional hours will be required periodically to support training, business needs, and team coverage.

Flexibility Expectations

• Employees will be required to provide occasional schedule coverage to support business operations and team needs.

What We’re Looking For

• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Excellent customer service and communication skills.
• Basic computer proficiency, including Microsoft Outlook and Excel.
• Ability to work independently and collaboratively within a team.
• Ability to lift and move packages weighing up to 50 pounds.
• Experience handling confidential information is preferred.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Performs mailroom and reproduction services tasks within a division or physical location.
• Distributing and collecting incoming mail and processing outgoing mail.
• Determining, affixing, and recording postage on registered mail and packages.
• Tracking volume and distribution of mail for reporting purposes. Verifying quantity of received goods against invoices.
• Keeping mailroom equipment and supplies in good condition and reporting when something needs repair or replacement.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Corporate Finance, Customer Solutions, Data Entry, General Accounting, Mailroom, Microsoft Excel, Microsoft Word

Competencies

Accuracy and Attention to Detail, Effective Communications, Flexibility and Adaptability, Postal Item Record Management

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part‑time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part‑time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.

To learn more about these and other programs, including benefits for full time and part‑time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.