Mail and Document Services Associate

Ricoh Americas Corporation; Tempe (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401K

HSA

FSA

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh Americas Corporation is seeking a Senior On-Site Service Specialist to provide day-to-day administrative support and help ensure smooth office operations. You will prepare documents, manage mail, scan and copy, and assist with office equipment maintenance.

The role requires 3–5 years of full-time administrative experience, strong MS Office skills, and the ability to work in a team and adapt to changing demands. A stable in-office environment is expected.

Qualifications

• 3-5 years of full-time administrative experience is required.
• Proficient in Microsoft Office suite (Word, Excel, Outlook).
• Ability to work in a team and adapt to changing priorities.

Responsibilities

• Prepares documents for client to meet deadlines.
• Maintains departmental filing retention and logs.
• Monitor Outlook, send and reply to emails.
• Coordinate maintenance for local office equipment.
• Handle mail distribution and scanning/copying tasks.
• Cross-trains and supports other team responsibilities.

Job description

Senior On-Site Service Specialist

POSITION PROFILE

Provides day-to-day administrative services required to maintain the smooth operation of the business unit. May handle two or more of the following: Prepping documents, scanning, coping and mail processing.

JOB DUTIES AND RESPONSIBILITIES.

• Prepares documents for client as required to exceed the deadline established for delivery.

• Maintains departmental filing retention.

• Monitor Outlook, send, reply to email.

• Uses and coordinates maintenance for local office equipment.

• Maintains department logs and reports.

• Cross-trains and learns other responsibilities within the team and provides assistance as needed.

• Sorting incoming mail distribution.

• Scan, sort and copy documents.

QUALIFICATIONS (Education, Experience and Certifications)

• High school diploma or equivalent.

• 3-5 years of responsible, full-time administrative experience is required.

KNOWLEDGE, SKILLS AND ABILITIES

• Must be able to work in a team environment by maintaining positive, productive relationships with co-workers and management.

• Must be able to adapt to changing situations and be flexible.

• Must be able to use Microsoft Office (Word, Excel, Outlook),

• Knowledge of modern office practices and procedures, including business correspondence, and office equipment is required.

• Knowledge of principals of managing and coordinating a variety of administrative functions efficiently is required.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Deals with time demands of work schedule by being available to work an 8 hour shift depending upon volume of work to satisfy account needs.

• Must be able to work in an office environment by adapting to moderate noise levels.

• Deals with moderate stress levels.

• Position often requires ability to stand on feet for at least two hours per day.

• To handle customer orders, may be required to lift and/or carry 30 lbs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.