Madhappy West Hollywood Pantry Part-Time Cafe Shift Lead

Madhappy; Los Angeles (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

PTO

Welcome gift

Employee discount

Early access to products

Job summary

Madhappy is seeking a Part-time Cafe Shift Lead for our West Hollywood flagship. You will help manage the cafe operations alongside the store manager, ensuring efficient service and a team-first culture that reflects the Madhappy brand.

You will lead scheduling, training, and daily tasks, while delivering exceptional customer experiences and maintaining brand standards across shifts. Flexible availability, including evenings/weekends, is preferred.

Qualifications

• 2+ years of coffee and/or coffee related experience.
• Basic knowledge of food and beverage preparation.
• Previous experience working in a small team environment.
• Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed.
• Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members.
• Familiarity with the Madhappy brand and mission.
• Valid California Food Handler's License.

Responsibilities

• Inventory management, scheduling, staffing, cleanliness, preparations, and more
• Learn and develop a true understanding of the Madhappy brand and customer base
• Work with the store manager and HQ to bring the vision to life
• Help recruit and lead the location staff
• Willing to help whenever and however needed so team feels supported

Skills

Coffee experience

Food & beverage basics

Team experience

Flexible schedule

Interpersonal skills

Brand familiarity

Food handler license

Job description

MADHAPPY WEST HOLLYWOOD PANTRY PART-TIME CAFE SHIFT LEAD

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces - including its permanent flagship in West Hollywood - to explore a personal expression as a means to an improved state of mind. Its own seasonal stores - with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo - are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.

Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.

About the job

We are looking to hire a part-time Cafe Shift Lead for Madhappy at our Flagship location in West Hollywood. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.

You must be based in or willing to move to the Los Angeles metropolitan area to be considered for this position.

Responsibilities

• Inventory management, scheduling, staffing, cleanliness, preparations, and more
• Learn and develop a true understanding of the Madhappy brand and customer base
• Work with the store manager and HQ to bring the vision to life
• Help recruit and lead the location staff
• Willing to help whenever and however needed so team feels supported

About you

Qualifications

• 2+ years of coffee and/or coffee related experience
• Basic knowledge of food and beverage preparation
• Previous experience working in a small team environment
• Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
• Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
• Familiarity with the Madhappy brand and mission
• Valid California Food Handler's License

Characteristics

• Strong communication skills, including the ability to lead and work cross functionally with all levels and teams
• Solutions-oriented
• Alignment with our mental health mission
• Passionate about creating a unique and exceptional customer experience

Benefits

• Up to 96 hours of PTO annually based upon hours worked
• Welcome gift
• Employee discount and early access to products

$22/hr

About Madhappy

Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist

Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources - available at any moment.

About The Madhappy Foundation

The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.