Macy's 2027 Summer Internship, Store Management - Pleasanton, CA

Macy's; Pleasanton (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Job summary

Macy's invites rising juniors to join a nationwide, on-site Store Management Internship Program. This 8-week paid internship covers customer service, merchandising, business analysis, visual presentation, store operations, and leadership development from June through August 2027.

You’ll learn from store leaders, shadow Operations and Visual Merchandising, and gain practical experience coaching colleagues while supporting daily operations and strategic merchandising decisions.

Qualifications

• In junior year, pursuing a bachelor's degree from an accredited university; GPA 3.0+ preferred.
• All majors considered for this internship opportunity.
• Ability to sit, interact, and participate in a fast-paced retail environment.

Responsibilities

• Shadow store Managers to learn leadership practices and receive feedback.
• Plan and execute merchandising initiatives to boost performance.
• Engage with leaders across store and regional functions.
• Develop a customer-focused selling environment through coaching.
• Support daily store operations by training colleagues and ensuring process discipline.
• Analyze trends with partners to select merchandise aligning with customer needs.
• Contribute to retail strategy discussions with data-driven insights.
• Participate in a performance-driven team, embracing collaboration and growth.
• Propose ideas for business growth through a final project and presentation.

Skills

Leadership development

Customer service

Merchandising

Business analysis

Team coaching

Education

Bachelor's degree candidate

Tools

MS Office

Excel

Retail systems

Job description

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Available nationwide, the on-site Store Management Internship Program will give you exposure to all facets of leading a store including customer service, merchandising, business analysis, visual presentation, store operations, colleague development, human resources, and asset protection. This 8-week paid internship is offered in major market stores and runs from June through August, 2027.

The inner workings of a multi-million-dollar retail department store are both complex and dynamic. As a key player on a store leadership team, you'll learn the challenges and collaborate on the solutions. Plus, you'll get a firsthand introduction to the strategies and partnerships that will make you highly successful in this exciting, fast-paced program.

What You Will Do

• Collaborate with the Manager of Sales & Customer Experience to gain insights into leadership best practices and receive continuous constructive feedback to foster your growth.
• Shadow the Managers of Operations and Visual Merchandising to plan and execute product merchandising initiatives that enhance business performance.
• Engage with leaders across various business functions within your store and region.
• Learn how to develop a customer-focused selling environment by coaching and developing a team of colleagues.
• Learn how to support and ensure smooth daily store operations by training and coaching colleagues.
• Analyze trends with business partners to select merchandise that better meets customer needs.
• Explore retail strategies by diving into the analytical side of the business to understand big-picture retail strategies.
• Be part of a performance-oriented team that values collaboration and skills development.
• Take advantage of daily opportunities to innovate, test and implement your ideas.
• Demonstrate your learning through a project and presentation, consulting with store leadership to propose new ideas for business growth.
• Foster an Environment of Acceptance and Respect: Strengthen relationships and ensure authentic connections with colleagues, customers, and communities.

Skills You Will Need

• Self-motivated with a Positive Attitude : For example, consistently taking the initiative to tackle new challenges and maintaining a positive outlook even in difficult situations
• Sincere Passion for Engaging with People : Possess the communication and organizational skills to match
• Problem-Solver and Results-Driven : Able to solve problems and drive results through others
• Strong Business Acumen : Capable of executing plans and strategies, with a curiosity about developing a modern retail business

Who You Are

In your junior year, on your way to earning a bachelor's degree from an accredited university. A cumulative 3.0 GPA minimum is preferred. All majors will be considered for this opportunity.

Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

An internship is a test run for both you and the company to determine job and culture fit. Upon successful completion of the internship, and with your store's recommendation, you may be offered a position to join us after graduation as a Store Management Executive Development Program (EDP) trainee. EDP trainees are considered fast-track executives with the hope and expectation that they will eventually become senior leaders at Macy's. The EDP program is a 2-year rotational program.

Some additional benefits we offer include:

• Merchandise discounts

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story -

This job description is not all inclusive and Macy's reserves the right to amend this job description